SaaS monitoring with PRTG
Stop babysitting your cloud apps & let network monitoring do the heavy lifting
- Monitor your Software as a Service programs from a single dashboard
- Avoid downtimes of your SaaS environments with high availability hosting
- Use PRTG’s SaaS-based monitoring service for full-stack integration
Our users give top ratings for monitoring with Paessler PRTG
PRTG SaaS monitoring: What you’ll find on this page
PRTG makes Software as a Service monitoring as easy as it gets
Custom alerts and data visualization let you quickly identify and prevent disruptions with your hosted applications, services, and infrastructure.
Say goodbye to SaaS nightmares with PRTG SaaS monitoring
Managing cloud applications and services shouldn’t feel like firefighting. With Paessler PRTG, your SaaS monitoring is seamless, comprehensive, and automated. Whether it's a sluggish cloud app, an API outage, or service downtime, PRTG alerts you in real-time, so you're always a step ahead. Get rid of the guesswork, stop chasing problems, and let PRTG keep your critical SaaS services in check.
Stop paying for shadow services you forgot (or didn’t know) you had
The cost of shadow services—unnecessary, forgotten, or unapproved applications and subscriptions—can make up as much as 40% of your IT spending. With easy-to-read reports and performance insights, PRTG SaaS monitoring gives you the lowdown on your cloud apps, flagging the freeloaders that are draining your budget. Your IT budget becomes more efficient, allowing you to get that fancy coffee maker your IT team always wanted.
Nail capacity planning without the guesswork
Capacity planning is a vital part of an optimized, scalable network, but it can sometimes feel like a guessing game. PRTG SaaS monitoring makes capacity planning a breeze providing detailed, long-term performance data and usage trends across your SaaS applications and infrastructure. Instead of guessing, you get in-depth insights into bandwidth, performance, and resource demand over time. Whether you're scaling up or cutting back, you’re never caught off guard by sudden bottlenecks or wasted cash on over-provisioning.
Troubleshoot SaaS slowdowns like a ninja
PRTG turns you into a troubleshooting ninja, not a firefighter in a constant scramble. When SaaS apps slow down, PRTG pinpoints the root cause—whether it’s a bottleneck, an API glitch, or a sneaky bandwidth hog—before you even have to start guessing. Instead of putting out fires, you’ll have the data and insights to fix issues fast and keep everything running smoothly, without the panic or chaos.
Stop dreaming about that flawless IT infrastructure
As a network admin, one of your top goals is getting your IT infrastructure running at peak performance—well-maintained, efficient, and optimized. PRTG is your go-to partner, including SaaS monitoring into an entire infrastructure monitoring tool. Real user monitoring, application performance monitoring, even synthetic monitoring is within your toolbox. With PRTG, you'll have everything you need to keep your IT infrastructure on point.
Get an alert before your cloud apps throw a tantrum
If you’re tired of finding out your cloud apps are down only when your phone blows up, PRTG SaaS monitoring has your back. It keeps a constant eye on your SaaS applications and allows you to set customizable thresholds for key metrics like response time, uptime, or an API hiccup. When something starts to go wrong, PRTG triggers instant alerts vial email, SMS, text, and even Slack, so you can swoop in and fix the problem before anyone even notices.
What SaaS observability looks like in PRTG
Diagnose network issues by continuously tracking your Software as a Service infrastructure. Show availability, response time, CPU usage, read/write speed, bandwidth usage, latency, and other key metrics in real time. Visualize monitoring data in clear graphs and dashboards to identify problems more easily. Gain the overview you need to troubleshoot bad performance and service disruptions.
Device tree view of the complete monitoring setup
AWS EBS v2
Custom PRTG dashboard for keeping an eye on the entire IT infrastructure
Start monitoring your SaaS applications with PRTG and see how it can make your network more reliable and your job easier.
“All-around winning “The real beauty of PRTG is the endless possibilities it offers” “PRTG Network MonitorIT experts agree: Paessler PRTG is a great solution for IT infrastructure monitoring
network monitor”
is very hard to beat”
6 reasons to choose PRTG Hosted Monitor as your SaaS monitoring tool
You do not only need monitoring of your SaaS infrastructure, but an SaaS tool for monitoring itself? Then we’ve got you covered as well. Our cloud-based PRTG product, PRTG Hosted Monitor, is hosted by Paessler on reliable AWS servers in the region of your choice. Enter hosted network monitoring with all the features you know from our on-premises PRTG Network Monitor.
You want to save on costs
With PRTG Hosted Monitor, there’s zero upfront investment—Paessler handles all the hosting. No need for a dedicated server, or yet another bulky on-premise machine taking up space in your office. You just access PRTG through your web browser, and boom—monitoring data and insight magic, without the server room shuffle or the added costs.
You want out-of-the-box simplicity sans headaches
PRTG Hosted Monitor is so intuitive that even your least tech-savvy employee can handle it. Setup is wizard-based and done in minutes—no IT wizardry required. See your network in clear, real-time dashboards that actually make sense, and setting alarm thresholds and custom alerts is a breeze. With less time spent on setup and admin, you can focus on what really matters: keeping your IT infrastructure in check without breaking a sweat.
You don’t want to have to worry about updates
You do not have to worry about updates and backups because Paessler takes care of these. As soon as a new software version of PRTG Hosted Monitor is available, your hosted instance is automatically updated to the latest version. This means that you are always using the latest software version, which includes new features and bug fixes. Paessler also performs regular backups to secure your configuration and data for you. This makes maintaining PRTG stress-free, because you don't have to hire an IT employee to do it.
You want a monitoring solution that never sleeps
Paessler's PRTG Hosted Monitor is cloud-based and runs on rock-solid AWS servers. Even if your servers take a nap, your monitoring system doesn't. No more maintenance nightmares or downtime gaps in your monitoring—you'll still catch issues before they blow up, 24/7. Plus, if you have SLA contracts to keep your systems running like clockwork, PRTG makes sure you never miss a beat (or an error).
You don’t like hidden fees
Maybe some people like to find surprise fees, but we’ll leave the surprises for your birthday. PRTG offers flexible subscriptions with no long-term contracts or license costs. Switch to a different pricing plan on a monthly basis as the number of your devices increase or decrease. You can be billed monthly or annually, so your liquidity is preserved and you remain financially flexible at all times.
You want to customize everything
We agree—customization is king. With PRTG, you can customize your dashboards just the way you need them. Adjust the alarm function individually, defining who to notify and how at each threshold. So you can set an alarm threshold to notify your most junior IT staff when a process malfunctions or set an all-hands on deck in the event of an outage.
Your SaaS monitor at a glance – even on the go
Set up PRTG in minutes and use it on almost any mobile device.
Find the root cause of the problem with our PRTG SaaS monitoring solution
Real-time notifications mean faster troubleshooting so that you can act before more serious issues occur.
PRTG is compatible with all major vendors, products, and systems
Explore our preconfigured PRTG sensors for SaaS monitoring
PRTG comes with more than 250 native sensor types for monitoring your entire on-premises, cloud, and hybrid cloud environment out of the box. Check out some examples below!
Common SaaS
The Common SaaS sensor monitors the availability of several Software-as-a-Service (SaaS) providers. It can show the following:
- Available services
- Response time of the SaaS provider (Bing, Dropbox, Facebook, GitHub, Google Apps, Office 365, Salesforce, Twitter, YouTube)
AWS Alarm v2
The AWS Alarm v2 sensor monitors the status of an Amazon Web Services (AWS) alarm by reading its data from Amazon CloudWatch via the AWS API. It can show the following:
- Alarm status
- Metric on which the alarm is based
AWS EBS v2
The AWS EBS v2 sensor monitors the performance of an Amazon Web Services (AWS) Elastic Block Store (EBS) volume by reading its data from Amazon CloudWatch via the AWS API. It can show the following:
- Average queue lengths
- Average read and write latency
- Time spent idle
- Burst balance
- Read and write bandwidth and throughput in IOPS
Microsoft 365 Service Status
The Microsoft 365 Service Status sensor accesses the Microsoft API to monitor the overall status of all services of a Microsoft 365 subscription. It can show the following:
- Number of degraded services
- Number of interrupted services
- Number of operation services
- Number of services in the warning status
Microsoft Azure Storage Account
The Microsoft Azure Storage Account sensor monitors the storage account in a Microsoft Azure subscription. It can show the following:
- Average E2E latency
- Total number of requests made to the storage service
- Latency of the storage
- Total egress and ingress
- Used capacity
Microsoft Azure Subscription Cost
The Microsoft Azure Subscription Cost sensor monitors the cost in a Microsoft Azure subscription. It can show the following:
- Current period cost
- Cost forecast
- Used budget
- Previous period cost
Create innovative solutions with Paessler’s partners
Partnering with innovative vendors, Paessler unleashes synergies to create
new and additional benefits for joined customers.
With ScriptRunner, Paessler integrates a powerful event automation platform into PRTG Network Monitor.
ScriptRunner
“Excellent tool for detailed monitoring. Alarms and notifications work greatly. Equipment addition is straight forward and server initial setup is very easy. ...feel safe to purchase it if you intend to monitor a large networking landscape.”
Infrastructure and Operations Engineer in the Communications Industry, firm size 10B - 30B USD
PRTG makes Software as a Service monitoring as easy as it gets
Custom alerts and data visualization let you quickly identify and prevent disruptions with your hosted applications, services, and infrastructure.
SaaS monitoring: FAQ
What is SaaS monitoring?
SaaS monitoring helps users monitor cloud-based applications on third-party platforms, such as Microsoft 365, Salesforce, and Google Workspace). Through continuous, automatic tracking, custom alerts, and comprehensive insights, PRTG makes sure your critical SaaS solutions are always on and your network is running its best.
What does SaaS Monitoring do?
SaaS monitoring keeps an eye on all the high-stakes metrics for your cloud apps—like uptime, response times, data speeds, and API drama. PRTG SaaS monitoring is your network's bodyguard, catching slowdowns and outages before they ruin everyone's day. Your IT team gets immediately notified when a programmed threshold is reached, and PRTG has the data needed to quickly diagnose and solve the problem.
Bonus: You'll keep those SLAs in check, and look like a total rockstar while doing it.
Why do I need SaaS Monitoring?
Monitoring your SaaS apps is absolutely key to making sure your must-have cloud services aren’t taking unscheduled naps. When these apps go down or start dragging their feet, it can disrupt your whole business operation. With PRTG’s SaaS Monitoring, you get real-time insights and alerts, so you can squash problems fast. And, you provide a better end user experience because they never feel the impact
What is Monitoring as a Service (MaaS)?
Monitoring as a Service (MaaS) is a cloud-based solution that provides organizations with monitoring capabilities for their IT infrastructure, applications, and services without the need to manage or maintain the underlying hardware and software. Essentially, MaaS delivers monitoring tools as a subscription service, hosted and maintained by a third-party provider. PRTG Hosted Monitor, which is hosted in the cloud, acts as a MaaS solution.
How does PRTG monitor SaaS applications?
PRTG monitors SaaS applications by using a variety of specialized sensors to track key performance metrics, depending on the service and data you want tracked. On 24/7 patrol, it continuously monitors your cloud services and APIs. It also monitors bandwidth usage and overall performance, serving up real-time data and trends so you’re never in the dark. some of the key sensors include:
- REST API Sensor - Allows you to monitor custom SaaS applications by connecting to their APIs and tracking key metrics like performance, data throughput, and response times.
- Ping Sensor - Monitors the availability of networked devices or services, making sure your SaaS apps are reachable at all times.
- SNMP Custom and SNMP Traffic Sensors - Can be used to monitor traffic, bandwidth, and other network-related metrics for cloud-based services that support SNMP.
Which SaaS platforms does PRTG support?
PRTG supports monitoring for a wide range of popular SaaS platforms, including Microsoft 365, Google Workspace, Salesforce, Dropbox, and Amazon Web Services (AWS). It also offers the flexibility to monitor virtually any cloud-based service that provides performance data through APIs or web interfaces.
Is API monitoring integration possible for custom SaaS applications?
Yes, PRTG supports API monitoring integration for custom SaaS applications. You can use PRTG's HTTP sensors or custom scripts to extend PRTG’s monitoring capabilities to track key metrics for custom cloud services.
What types of alerts can I set up for SaaS service disruptions?
PRTG allows you to set up a variety of customizable alerts for SaaS service disruptions. You can configure alerts based on thresholds for metrics like data transfer speed and response time. Signs of degradation in these metrics, such as a pattern of slower response times, triggers an alert. These alerts can be sent via email, SMS, push notifications, or even Slack.
What is a sensor in PRTG?
In PRTG, “sensors” are the basic monitoring elements. One sensor usually monitors one measured value in your network, for example the traffic of a switch port, the CPU load of a server, or the free space on a disk drive.
On average, you need about 5-10 sensors per device or one sensor per switch port.
PRTG: The multi-tool for sysadmins
Adapt PRTG individually and dynamically to your needs and rely on a strong API:- HTTP API: Access monitoring data and manipulate monitoring objects via HTTP requests
- Custom sensors: Create your own PRTG sensors for customized monitoring
- Custom notifications: Create your own notifications and send action triggers to external systems
- REST Custom sensor: Monitor almost everything that provides data in XML or JSON format
Paessler conducted trials in over 600 IT departments worldwide to tune its network monitoring software closer to the needs of sysadmins. We asked: would you recommend PRTG?
Over 95% of our customers say yes!
The result of the survey: over 95% of the participants would recommend PRTG – or already have.
Paessler PRTG is used by companies of all sizes. Sysadmins love PRTG because it makes their job a whole lot easier. Bandwidth, servers, virtual environments, websites, VoIP services – PRTG keeps an eye on your entire network. Everyone has different monitoring needs. That’s why we let you try PRTG for free.Still not convinced?
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Start monitoring your SaaS applications with PRTG and see how it can make your network more reliable and your job easier.
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PRTG |
Network Monitoring Software - Version 24.4.102.1351 (November 12th, 2024) |
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Hosting |
Download for Windows and cloud-based version PRTG Hosted Monitor available |
Languages |
English, German, Spanish, French, Portuguese, Dutch, Russian, Japanese, and Simplified Chinese |
Pricing |
Up to 100 sensors for free (Price List) |
Unified Monitoring |
Network devices, bandwidth, servers, applications, virtual environments, remote systems, IoT, and more |
Supported Vendors & Applications |
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