MOS monitoring with PRTG
Maintain consistent VoIP call quality
- Keep an eye on MOS and other quality-of-service stats with a single tool
- Get alerted promptly in case of underperformance and poor MOS values
- Easily troubleshoot call quality issues and plan for more resources
PRTG MOS monitoring: What you’ll find on this page
PRTG makes MOS monitoring as easy as it gets
Custom alerts and data visualizations let you quickly identify and prevent background noise, bad quality of voice, and other causes of poor audio quality.
Stop "Hello?... Hello?... Can you hear me?" in its tracks, monitor MOS
We've all been on one (actually, many) of those calls.
Your video keeps freezing. Or you're constantly having to ask the other person to repeat themselves, because their voice keeps breaking up and you can't understand a word they're saying.
It's awkward at the best of times. But especially so if it's an important meeting, like a sales presentation for a big client, or a new project kick-off.
Paessler PRTG's comprehensive network performance monitoring tracks the mean opinion score and other values that could impact call quality and alerts you when there's a risk of underperformance. That means smoother, more productive business calls… and fewer colleagues complaining to you about the VoIP system.
Goodbye, freeze frame: Why choose PRTG as your MOS monitoring tool
Enhance VoIP service
Not just your MOS. Detect and analyze all kinds of call quality issues such as audio codecs, jitter values, latency, duplicate packets, or even packet loss. With PRTG, you no longer have to search for the needle in the haystack – you’ll immediately see what’s the root cause of an issue.
Enjoy end-to-end visibility
Not just the quality of service. PRTG monitors your whole network: applications, bandwidth, hardware, traffic, virtual machines… you get the idea. See all your critical stats at a glance, in real time, optimize performance, and stop wasting hours (or days) troubleshooting issues.
Receive real-time alerts
Pick your preferred performance thresholds, and PRTG will email you, text you, or send an in-app notification when you're at risk of going under or over, so you can fix them promptly and avoid disruption. It's really as simple as that.
Suffer from less stress
Because, let's face it. At the end of the day, you want to do your job well and go home at a reasonable hour. PRTG works continuously in the background, keeping an eye on things so you don't have to, and helping you ensure your network stays fast and stable for best end-user experience
What MOS monitoring looks like in PRTG
Diagnose network issues by continuously tracking audio codecs, quality of service parameters, network congestion, and other Voice over IP attributes. Show mean opinion scores and other key audio and video metrics in real time. Visualize monitoring data in clear graphs and dashboards to identify problems more easily. Gain the overview you need to troubleshoot and fix the causes of poor voice quality in calls and other VoIP issues.
Start MOS monitoring with PRTG and see how it can make your network more reliable and your job easier.
What's your MOS? How mean opinion score monitoring with PRTG works
PRTG monitors MOS using sophisticated preconfigured sensors that track key audio and video attributes round the clock. Set a warning or error threshold of your choice, and PRTG will let you know as soon as that variable risks going under or over it, so you can step in and fix the issue.

Your MOS monitor at a glance – even on the go
Set up PRTG in minutes and use it on almost any mobile device.
Find the root cause of the problem with PRTG MOS network monitoring solution
Real-time notifications mean faster troubleshooting so that you can act before more serious issues occur.
PRTG is compatible with all major vendors, products, and systems
Create innovative solutions with Paessler’s partners
Partnering with innovative vendors, Paessler unleashes synergies to create
new and additional benefits for joined customers.
UVnetworks
UVexplorer integrates tightly with PRTG to bring fast and accurate network discovery, detailed device inventory, and automatic network mapping to the PRTG platform.
“Excellent tool for detailed monitoring. Alarms and notifications work greatly. Equipment addition is straight forward and server initial setup is very easy. ...feel safe to purchase it if you intend to monitor a large networking landscape.”
Infrastructure and Operations Engineer in the Communications Industry, firm size 10B - 30B USD
PRTG makes MOS monitoring as easy as it gets
Custom alerts and data visualizations let you quickly identify and prevent background noise, bad quality of voice, and other causes of poor audio quality.
PRTG: The multi-tool for sysadmins
Adapt PRTG individually and dynamically to your needs and rely on a strong API:- HTTP API: Access monitoring data and manipulate monitoring objects via HTTP requests
- Custom sensors: Create your own PRTG sensors for customized monitoring
- Custom notifications: Create your own notifications and send action triggers to external systems
- REST Custom sensor: Monitor almost everything that provides data in XML or JSON format
More than just a monitoring tool:
Reasons our customers love PRTG
Still not convinced?
More than 500,000
sysadmins love PRTG
Paessler PRTG is used by companies of all sizes. Sysadmins love PRTG because it makes their job a whole lot easier.
Monitor your entire IT infrastructure
Bandwidth, servers, virtual environments, websites, VoIP services – PRTG keeps an eye on your entire network.
Try Paessler PRTG
for free
Everyone has different monitoring needs. That’s why we let you try PRTG for free.
Start MOS monitoring with PRTG and see how it can make your network more reliable and your job easier.
PRTG |
Network Monitoring Software - Version 25.1.102.1373 (January 9th, 2025) |
Hosting |
Download for Windows and cloud-based version PRTG Hosted Monitor available |
Languages |
English, German, Spanish, French, Portuguese, Dutch, Russian, Japanese, and Simplified Chinese |
Pricing |
Up to 100 sensors for free (Price List) |
Unified Monitoring |
Network devices, bandwidth, servers, applications, virtual environments, remote systems, IoT, and more |
Supported Vendors & Applications |
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Combining the broad monitoring feature set of PRTG with IP Fabric’s automated network assurance creates a new level of network visibility and reliability.