PRTG Manual: Root Group Settings

Group Name

Enter a name to identify the group. By default, PRTG displays it in the device tree.

If the name contains angle brackets (<>), PRTG replaces them with braces ({}) for security reasons. For more information, see the Knowledge Base: What security features does PRTG include?

Monitoring Status

Select the monitoring status of the group:

• Started (default): Monitor the group.
• Paused: Pause monitoring for the group. All sensors on all devices in the group are in the Paused status until you change this setting.

Location (for Geo Maps)

If you want to use Geo Maps, enter a location in the first line. Geographical maps then display objects like devices or groups with a status icon using a color code similar to the sensor status icons (green–yellow–orange–red). You can enter a full postal address, city and country only, or latitude and longitude. It is possible to enter any text before, between, and after the coordinates, as PRTG automatically parses latitude and longitude, for example, enter 49.452778 11.077778, or enter 49.452778 any 11.077778 text.

A minus sign (-) in the first line hides an object from a geographical map. In this case, you can enter location information in line two and following.

You can define a specific label for each location. Enter a string denoting the label in the first line and provide the coordinates in the second line. This geographical marker then shows the object with the label in the geographical map.

The preview map always has a road map layout regardless of the map layout you set in User Interface.

• Active Directory Replication Errors
• Event Log (Windows API)
• Exchange Backup (PowerShell)
• Exchange Database (PowerShell)
• Exchange Database DAG (PowerShell)
• Exchange Mail Queue (PowerShell)
• Exchange Mailbox (PowerShell)
• Exchange Public Folder (PowerShell)
• File
• File Content
• Folder
• Hyper-V Cluster Shared Volume Disk Free
• Hyper-V Host Server
• Hyper-V Virtual Machine
• Hyper-V Virtual Network Adapter
• Hyper-V Virtual Storage Device
• PerfCounter Custom
• PerfCounter IIS Application Pool
• Share Disk Free
• Windows CPU Load
• Windows IIS Application

• Windows MSMQ Queue Length
• Windows Network Card
• Windows Pagefile
• Windows Physical Disk I/O
• Windows Print Queue
• Windows Process
• Windows SMTP Service Received
• Windows SMTP Service Sent
• Windows System Uptime
• Windows Updates Status (PowerShell)
• WMI Battery
• WMI Custom
• WMI Custom String
• WMI Disk Health
• WMI Event Log
• WMI Exchange Server
• WMI Exchange Transport Queue
• WMI File
• WMI Free Disk Space (Multi Disk)
• WMI HDD Health
• WMI Logical Disk I/O

• WMI Memory
• WMI Microsoft SQL Server 2005 (Deprecated)
• WMI Microsoft SQL Server 2008
• WMI Microsoft SQL Server 2012
• WMI Microsoft SQL Server 2014
• WMI Microsoft SQL Server 2016
• WMI Microsoft SQL Server 2017
• WMI Microsoft SQL Server 2019
• WMI Remote Ping
• WMI Security Center
• WMI Service
• WMI Share
• WMI SharePoint Process
• WMI Storage Pool
• WMI Terminal Services (Windows 2008+)
• WMI Terminal Services (Windows XP/Vista/2003)
• WMI UTC Time
• WMI Vital System Data v2
• WMI Volume
• WSUS Statistics

Domain or Computer Name

Enter the domain or computer name of the user account with which you want to access the Windows system. PRTG uses this account for Windows Management Instrumentation (WMI) sensors and other Windows sensors.

If you want to use a Windows local user account on the target device, enter the computer name. If you want to use a Windows domain user account (recommended), enter the domain name. PRTG automatically adds a prefix to use the NT LAN Manager (NTLM) protocol if you do not explicitly define it. Do not leave this field empty.

User Name

Enter the user name for access to the Windows system. Usually, you use credentials with administrator rights.

Password

Enter the password for access to the Windows system. Usually, you use credentials with administrator rights.

User Name

Enter the user name for access to the Linux/Solaris/macOS system via Secure Shell (SSH) and Web-based Enterprise Management (WBEM). Usually, you use credentials with administrator rights.

Authentication Method

Select the authentication method for the login:

• Password: Provide the password for the login.
• Private key: Provide an RSA private key for authentication.

PRTG can only handle keys in the OpenSSH format that are not encrypted. You cannot use password-protected keys.

PRTG only supports RSA keys. It does not support DSA keys.

For more information, see section Monitoring via SSH.

Password

This setting is only visible if you select Password above.

Enter a password for access to the Linux/Solaris/macOS system via SSH and WBEM. Usually, you use credentials with administrator rights.

Private Key

This setting is only visible if you select Private key above.

Paste the entire RSA private key, including the BEGIN and END lines. Make sure that a corresponding public key exists on the target device.

PRTG can only handle keys in the OpenSSH format that are not encrypted. You cannot use password-protected keys.

PRTG only supports RSA keys. It does not support DSA keys.

For more information, see section Monitoring via SSH.

If you want to enter a private key for the first time or change the private key, you need to restart the PRTG core server service for the private key change to take effect.

WBEM Protocol

Select the protocol that you want to use for the connection to the system via WBEM:

• HTTP: Use an unsecure connection for WBEM.
• HTTPS (default): Use a Secure Sockets Layer (SSL)/Transport Layer Security (TLS) secured connection for WBEM.

This setting is only relevant if you use WBEM sensors.

WBEM Port

Select if you want to use one of the default ports for the connection to the system via WBEM or if you want to set a custom port:

• Default: Use one of the default ports. The default port for unsecure connections is 5988 and the default port for secure connections is 5989.
• Custom: Use a custom port.

This setting is only relevant if you use WBEM sensors.

Custom WBEM Port

This setting is only visible if you select Custom above.

Enter a custom WBEM port. Enter an integer.

SSH Port

Enter the port for SSH connections. Enter an integer. The default port is 22.

By default, PRTG automatically uses this setting for all SSH sensors unless you define a different port number in the sensor settings.

SSH Rights Elevation

Select the rights that you want to use to run the command on the target system:

• Run the command as the connecting user (default): Use the rights of the user who establishes the SSH connection.
• Run the command as a different user using 'sudo' (with password): Use the rights of a different user with a password required for sudo to run commands on the target system, for example, as a root user.
• Run the command as a different user using 'sudo' (without password): Use the rights of a different user without a password required for sudo to run commands on the target system, for example, as a root user.
• Run the command as a different user using 'su': Use the rights of a different user with su to run commands on the target system.

Target System User Name

This setting is only visible if you select an option that includes sudo or su above.

Enter a user name to run the specified command on the target system as a different user than the root user. If you leave this field empty, you run the command as a root user. Make sure that you set the Linux password even if you use a public key or a private key for authentication. This is not necessary if the user is allowed to run the command without a password.

Password

This setting is only visible if you select an option that includes sudo or su with password above.

Enter the password to run the sudo command or the su command.

SSH Connection Mode

Select the connection mode that you want to use to access data with SSH sensors:

• Default: This is the default connection mode for SSH sensors. It provides the best performance and security.
• Compatibility mode (deprecated): Use this only if the default connection mode does not work on the target system. The compatibility mode is the connection mode that PRTG used in previous versions and it is deprecated.

We strongly recommend that you use the default connection mode.

You can also individually select the connection mode for each SSH sensor in the sensor settings.

User Name

Enter the user name for access to VMware ESXi, vCenter Server, or Citrix XenServer. Usually, you use credentials with administrator rights.

Password

Enter the password for access to VMware ESXi, vCenter Server, or Citrix XenServer. Usually, you use credentials with administrator rights.

Single sign-on (SSO) passwords for vSphere do not support special characters. For more information, see the VMware sensors sections.

VMware Protocol

Select the protocol for the connection to VMware ESXi, vCenter Server, or Citrix XenServer:

• HTTPS (default): Use a Secure Sockets Layer (SSL)/Transport Layer Security (TLS) secured connection.
• HTTP: Use an unsecure connection.

Session Handling

Select if you want to reuse a session for VMware sensors:

• Reuse a session for multiple scans (default): Select this option if you want a VMware sensor to reuse a single session for multiple sensor scans to query data. With this option, the sensor does not need to log in and out for each sensor scan. We recommend that you use this option because it reduces network load and log entries on the target device. This can increase performance.
• Create a new session for each scan: If you select this option, PRTG does not reuse a session and a VMware sensor has to log in and out for each sensor scan. This can decrease performance.

• Cisco IP SLA
• Cisco WLC Access Point Overview
• SNMP APC Hardware
• SNMP Buffalo TS System Health
• SNMP Cisco ADSL
• SNMP Cisco ASA VPN Connections
• SNMP Cisco ASA VPN Traffic
• SNMP Cisco ASA VPN Users
• SNMP Cisco CBQoS
• SNMP Cisco System Health
• SNMP Cisco UCS Blade
• SNMP Cisco UCS Chassis
• SNMP Cisco UCS Physical Disk
• SNMP Cisco UCS System Health
• SNMP CPU Load
• SNMP Custom
• SNMP Custom Advanced
• SNMP Custom String
• SNMP Custom String Lookup
• SNMP Custom Table
• SNMP Custom v2
• SNMP Dell EqualLogic Logical Disk
• SNMP Dell EqualLogic Member Health
• SNMP Dell EqualLogic Physical Disk
• SNMP Dell Hardware
• SNMP Dell PowerEdge Physical Disk
• SNMP Dell PowerEdge System Health
• SNMP Disk Free

• SNMP Disk Free v2
• SNMP Fujitsu System Health v2
• SNMP Hardware Status
• SNMP HP LaserJet Hardware
• SNMP HPE BladeSystem Blade
• SNMP HPE BladeSystem Enclosure Health
• SNMP HPE ProLiant Logical Disk
• SNMP HPE ProLiant Memory Controller
• SNMP HPE ProLiant Network Interface
• SNMP HPE ProLiant Physical Disk
• SNMP HPE ProLiant System Health
• SNMP IBM System X Logical Disk
• SNMP IBM System X Physical Disk
• SNMP IBM System X Physical Memory
• SNMP IBM System X System Health
• SNMP interSeptor Pro Environment
• SNMP Juniper NS System Health
• SNMP LenovoEMC Physical Disk
• SNMP LenovoEMC System Health
• SNMP Library
• SNMP Linux Disk Free
• SNMP Linux Load Average
• SNMP Linux Meminfo
• SNMP Linux Physical Disk
• SNMP Memory
• SNMP NetApp Disk Free

• SNMP NetApp Enclosure
• SNMP NetApp I/O
• SNMP NetApp License
• SNMP NetApp Logical Unit
• SNMP NetApp Network Interface
• SNMP NetApp System Health
• SNMP Nutanix Cluster Health
• SNMP Nutanix Hypervisor
• SNMP Poseidon Environment
• SNMP Printer
• SNMP QNAP Logical Disk
• SNMP QNAP Physical Disk
• SNMP QNAP System Health
• SNMP Rittal CMC III Hardware Status
• SNMP RMON
• SNMP SonicWall System Health
• SNMP SonicWall VPN Traffic
• SNMP Synology Logical Disk
• SNMP Synology Physical Disk
• SNMP Synology System Health
• SNMP System Uptime
• SNMP Traffic
• SNMP Traffic v2
• SNMP Trap Receiver
• SNMP Uptime v2
• SNMP Windows Service

SNMP Version

Select the Simple Network Management Protocol (SNMP) version for the connection to the target SNMP device:

• SNMP v1: Use SNMP v1 for the connection. SNMP v1 only offers clear-text data transmission.
  SNMP v1 does not support 64-bit counters. This might result in invalid data when you monitor traffic via SNMP.
• SNMP v2c (default): Use SNMP v2c for the connection. SNMP v2c also only offers clear-text data transmission but it supports 64-bit counters.
• SNMP v3: Use SNMP v3 for the connection. SNMP v3 provides secure authentication and data encryption.
  SNMP v3 has performance limitations because of the use of encryption. The main limiting factor is CPU power. Also keep in mind that SNMP v3, unlike SNMP v1 and v2c, does not scale with more CPU power. Because of this limitation, PRTG can only handle a limited number of requests per second so that you can use only a limited number of sensors using SNMP v3. If you see an increase in Interval Delay or Open Requests with the Probe Health sensor, distribute the load over multiple probes. SNMP v1 and SNMP v2c do not have this limitation.

Community String

This setting is only visible if you select SNMP v1 or SNMP v2c (default) above.

Enter the community string of your device. This is like a clear-text password for simple authentication.

We recommend that you use the default value.

Authentication Method

This setting is only visible if you select SNMP v3 above.

Select the authentication method:

• MD5 (default): Use message-digest algorithm 5 (MD5) for authentication.
• SHA: Use Secure Hash Algorithm (SHA) for authentication.
• SHA-224: Use SHA-224 for authentication.
• SHA-256: Use SHA-256 for authentication.
• SHA-384: Use SHA-384 for authentication.
• SHA-512: Use SHA-512 for authentication.

If you do not want to use authentication but you need SNMP v3, for example, because your device requires context, you can leave the Password field empty. In this case, PRTG uses SNMP_SEC_LEVEL_NOAUTH and it entirely deactivates authentication.

The authentication method that you select must match the authentication method of your device.

User Name

This setting is only visible if you select SNMP v3 above.

Enter the user name for access to the target SNMP device.

The user name that you enter must match the user name of your device.

Password

This setting is only visible if you select SNMP v3 above.

Enter the password for access to the target SNMP device.

The password that you enter must match the password of your device.

Encryption Type

This setting is only visible if you select SNMP v3 above.

Select an encryption type:

• DES (default): Use Data Encryption Standard (DES) as the encryption algorithm.
• AES: Use Advanced Encryption Standard (AES) as the encryption algorithm.
• AES-192: Use AES-192 as the encryption algorithm.
• AES-256: Use AES-256 as the encryption algorithm.

The encryption type that you select must match the encryption type of your device.

Encryption Key

This setting is only visible if you select SNMP v3 above.

Enter an encryption key. If you provide a key, PRTG encrypts SNMP data packets with the encryption algorithm that you selected above. Enter a string or leave the field empty.

The encryption key that you enter must match the encryption key of your device. If the encryption keys do not match, you do not get an error message.

Context Name

This setting is only visible if you select SNMP v3 above.

Enter a context name only if the configuration of the device requires it. Context is a collection of management information that is accessible by an SNMP device. Enter a string.

SNMP Port

Enter the port for the connection to the SNMP target device. Enter an integer. The default port is 161.

We recommend that you use the default value.

Timeout (Sec.)

Enter a timeout in seconds for the request. Enter an integer. The maximum timeout value is 300 seconds (5 minutes).

Port

Select the port that PRTG uses for connections to the monitored databases:

• Default: PRTG automatically determines the type of the database and uses the corresponding default port to connect. PRTG uses the following default ports:

• • Microsoft SQL: 1433
  • MySQL: 3306
  • Oracle SQL: 1521
  • PostgreSQL: 5432

• Custom port for all database sensors: Select this option if your database management systems do not use the default ports. Enter a custom port for database connections below.

Custom Port

Enter a custom port for database connections. Enter an integer.

PRTG uses this custom port for all database sensors and for connections to all your databases.

Authentication Method

Select the authentication method for the connection to the Structured Query Language (SQL) database:

• Windows authentication with impersonation (default): PRTG uses the Windows credentials that you define in settings that are higher in the object hierarchy for the database connection.
  The user whose credentials PRTG uses needs to have permission to log in to the probe system with a database sensor. This is necessary for the impersonation.
• SQL server authentication: Use explicit credentials for database connections. Enter a user name and password below.

User Name

This setting is only visible if you select SQL server authentication above.

Enter the user name for the database connection.

Password

This setting is only visible if you select SQL server authentication above.

Enter the password for the database connection.

Timeout (Sec.)

Enter a timeout in seconds for the request. Enter an integer. The maximum timeout value is 900 seconds (15 minutes).

Access Key

Enter the Amazon Web Services (AWS) access key.

Secret Key

Enter the AWS secret key.

Tenant ID

Enter the Microsoft Entra tenant ID.

A tenant ID must be a 32-digit sequence in hexadecimal notation.

Client ID

Enter the Microsoft Entra client ID.

Client Secret

Enter the Microsoft Entra client secret.

OpenID Connect Configuration

Select if you want to manually enter the authorization endpoint URL and token endpoint URL that PRTG uses to access Microsoft Graph:

• Automatic (default): PRTG automatically determines the authorization endpoint URL and the token endpoint URL.
• Manual: Manually enter the authorization endpoint URL and the token endpoint URL.

Authorization Endpoint

Enter the authorization endpoint URL including the server.

Authorization endpoint URL example:

https://login.microsoftonline.com/<tenant-ID>/oauth2/v2.0/authorize

Make sure to replace <tenant-ID> with the directory (tenant) ID from Microsoft Entra ID.

Token Endpoint

Enter the token endpoint URL including the server.

Token endpoint URL example:

https://login.microsoftonline.com/<tenant-ID>/oauth2/v2.0/token

Make sure to replace <tenant-ID> with the directory (tenant) ID from Microsoft Entra ID.

Placeholder 1 Description

Enter a description for Placeholder 1, for example information about the purpose or content of the placeholder.

Placeholder 1

Enter a value for the placeholder. PRTG inserts the value for the script execution if you add %scriptplaceholder1 in the argument list. PRTG does not display the value in the sensor log or the sensor's settings.

Placeholder 2 Description

Enter a description for Placeholder 2, for example information about the purpose or content of the placeholder.

Placeholder 2

Enter a value for the placeholder. PRTG inserts the value for the script execution if you add %scriptplaceholder2 in the argument list. PRTG does not display the value in the sensor log or the sensor's settings.

Placeholder 3 Description

Enter a description for Placeholder 3, for example information about the purpose or content of the placeholder.

Placeholder 3

Enter a value for the placeholder. PRTG inserts the value for the script execution if you add %scriptplaceholder3 in the argument list. PRTG does not display the value in the sensor log or the sensor's settings.

Placeholder 4 Description

Enter a description for Placeholder 4, for example information about the purpose or content of the placeholder.

Placeholder 4

Enter a value for the placeholder. PRTG inserts the value for the script execution if you add %scriptplaceholder4 in the argument list. PRTG does not display the value in the sensor log or the sensor's settings.

Placeholder 5 Description

Enter a description for Placeholder 5, for example information about the purpose or content of the placeholder.

Placeholder 5

Enter a value for the placeholder. PRTG inserts the value for the script execution if you add %scriptplaceholder5 in the argument list. PRTG does not display the value in the sensor log or the sensor's settings.

Preferred Data Source

This setting only applies to hybrid sensors that use both performance counters and Windows Management Instrumentation (WMI).

Define the method that Windows sensors use to query data:

• Performance counters and WMI as fallback:Try to query data via performance counters. If this is not possible, establish a connection via WMI.

• Performance counters only: Query data via performance counters only. If this is not possible, the sensor returns no data.

• WMI only (default): Query data via WMI only. If this is not possible, the sensor returns no data.

Timeout Method

Select the time that the sensor waits for the return of the WMI query before the sensor cancels the query and shows an error message:

• Use 1.5× scanning interval (default): Multiply the scanning interval of the sensor by 1.5 and use the resulting value.
• Set manually: Manually enter a timeout value.

We recommend that you use the default value.

If you experience ongoing timeout errors, try increasing the timeout value.

Timeout (Sec.)

This setting is only visible if you select Set manually above.

Enter the time the sensor waits for the return of its WMI query before it cancels it and shows an error message. Enter an integer. The maximum timeout value is 900 seconds (15 minutes).

SNMP Delay (ms)

Enter the time in milliseconds (ms) that PRTG waits between two SNMP requests. You can define a delay between 0 and 100. Enter an integer.

We recommend that you use the default value.

If you experience SNMP connection failures, try increasing the delay.

Failed Requests

Select if an SNMP sensor tries again after a request fails:

• Retry (default): Try again if an SNMP request fails. This can prevent false error messages because of temporary timeout failures.
• Do not retry: Do not retry if an SNMP request fails. If you select this option, an SNMP sensor shows a Down status earlier.

Overflow Values

Select how PRTG handles overflow values. Some devices do not correctly handle internal buffer overflows. This can cause false peaks. PRTG can handle overflow values in two ways:

• Ignore (default): Ignore overflow values and do not include them in the monitoring data. We recommend that you use this option.
• Handle overflow values as valid results: Regard all overflow values as regular data and include them in the monitoring data.

If you experience problems because of strange peaks in your data graphs, change this option. Peaks might indicate that the target device resets counters without an overflow. PRTG interprets such behavior as overflow that results in data peaks. Select the option Ignore (default) in this case. For more information, see the Knowledge Base: What is the Overflow Values setting in the SNMP Compatibility Options?

Zero Values

Select how PRTG handles zero values. Some devices send incorrect zero values. This can cause false peaks. PRTG can handle zero values in two ways:

• Ignore (default): Ignore zero values and do not include them in the monitoring data. We recommend that you use this option.

If you experience problems, try changing this option.

• Handle zero values as valid results for delta sensors: Regard all zero values as regular data and include them in the monitoring data.

32-bit/64-bit Counters

Select the type of traffic counters that PRTG searches for on a device:

• Use 64-bit counters if available (default): The interface scan uses 64-bit traffic counters, if available. This can avoid buffer overflows in the devices.

We recommend that you use the default value.

If you experience problems, try changing this option.

• Use 32-bit counters only: The interface scan always uses 32-bit traffic counters, even if 64-bit counters are available. This can make monitoring more reliable for some devices.

Request Mode

Select the request method that PRTG uses for SNMP sensors:

• Use multi get (default): Bundle multiple SNMP requests into one request. We recommend that you use this option.

If you experience problems, try changing this option.

• Use single get: Use one request for each SNMP value. This can increase compatibility with older devices.

PRTG uses paging for SNMP requests. This means that if a sensor must query more than 20 object identifiers (OID), it automatically polls the OIDs in packages of 20 OIDs each.

Walk Mode

Select the kind of SNMP walk that PRTG uses for SNMP sensors:

• Use GETBULK requests (default): Request the next x OIDs in one SNMP request. The default value is 10. It is dynamic based on the response size.
  This option only works with devices that support SNMP as of version v2c. Make sure that you set the correct SNMP Version in the Credentials for SNMP Devices settings of the parent device or inherit it from objects that are higher in the object hierarchy.
• Use GETNEXT requests: Request one OID at a time. This can increase compatibility with older devices or with devices that have insufficient SNMP BULKWALK support.

Port Name Template

Select how PRTG displays the name of SNMP sensors. Enter a template that uses several variables. When you add new sensors, PRTG scans the interface for available counters at certain OIDs. At each OID, several fields with interface descriptions are usually available. They are different for every device and OID. PRTG uses the information in these fields to name the sensors. If a field is empty or if it is not available, PRTG adds an empty string to the name. By default, the port name template is ([port]) [ifalias] [ifsensor], which creates a name like (001) Ethernet1 Traffic. You can use and combine any field names that are available at an OID of your device, for example:

• [port]: The port number of the monitored interface.
• [ifalias]: The 'alias' name for the monitored interface as specified by a network manager, providing a non-volatile handling.
• [ifname]: The textual name of the monitored interface as assigned by the local device.
• [ifdescr]: A textual string containing information about the target device or interface, for example, manufacturer, product name, or version.
• [ifspeed]: An estimate of the monitored interface's current bandwidth (Kbit/s).
• [ifsensor]: The type of the sensor, this is Traffic or RMON. This helps to differentiate between SNMP Traffic and SNMP RMON sensors.

For more information about SNMP sensor names, see the Knowledge Base: How can I change the defaults for names automatically generated for new SNMP sensors?

Port Name Update

Select how PRTG reacts if you change the names of ports in your physical device (for example, a switch or router):

• Keep port names (use this if you edit the names in PRTG) (default): Do not automatically adjust sensor names. This is the best option if you want to manually change names in PRTG.
• Automatically update sensor names if port names change in the device: If PRTG detects port name changes in your physical device, it tries to automatically adjust the sensor names accordingly.

For more information about automatic name updates, see the Knowledge Base: Automatically update port name and number for SNMP Traffic sensors when the device changes them.

Port Identification

Select the field that PRTG uses for SNMP interface identification:

• Automatic identification (default): Try the ifAlias field first to identify an SNMP interface and then try ifDescr.
  PRTG does not automatically try ifName.
• Use IfAlias: For most devices, ifAlias is the best field to use for unique interface names.
• Use IfDescr: Use this option if the port order of your device changes after a restart, and if no ifAlias field is available. For example, this is the best option for Cisco ASA devices.
  If you use this option, it is important that your device returns unique interface names in the ifDescr field.
• Use IfName: You can also use this option if no unique ifAlias is available.
  If you use this option, it is important that your device returns unique interface names in the ifName field.
• Do not update ports: Use this option to disable the automatic port identification.

Start Interface Index

This setting only applies to SNMP Traffic sensors and to Cisco IP SLA sensors.

Enter the index at which PRTG starts to query the interface range during sensor creation. Enter 0 for the automatic mode.

We recommend that you use the default value.

End Interface Index

This setting only applies to SNMP Traffic sensors and to Cisco IP SLA sensors.

Enter the index at which PRTG stops querying the interface range during sensor creation. Enter 0 for the automatic mode.

We recommend that you use the default value.

• AWS Alarm v2
• AWS Cost
• AWS EBS v2
• AWS EC2 v2
• AWS ELB v2
• AWS RDS v2
• Cisco Meraki License
• Cisco Meraki Network Health
• Cloud HTTP v2
• Cloud Ping v2
• Dell EMC Unity Enclosure Health v2
• Dell EMC Unity File System v2
• Dell EMC Unity Storage Capacity v2
• Dell EMC Unity Storage LUN v2
• Dell EMC Unity Storage Pool v2
• Dell EMC Unity VMware Datastore v2
• FortiGate System Statistics
• FortiGate VPN Overview

• HPE 3PAR Common Provisioning Group
• HPE 3PAR Drive Enclosure
• HPE 3PAR Virtual Volume
• HTTP
• HTTP v2
• HTTP Advanced
• HTTP Apache ModStatus PerfStats
• HTTP Apache ModStatus Totals
• HTTP Content
• HTTP Data Advanced
• HTTP Transaction
• Microsoft 365 Mailbox
• Microsoft 365 Service Status
• Microsoft 365 Service Status Advanced
• Microsoft Azure SQL Database
• Microsoft Azure Storage Account
• Microsoft Azure Subscription Cost
• Microsoft Azure Virtual Machine

• NetApp Aggregate v2
• NetApp I/O v2
• NetApp LIF v2
• NetApp LUN v2
• NetApp NIC v2
• NetApp Physical Disk v2
• NetApp SnapMirror v2
• NetApp System Health v2
• NetApp Volume v2
• Redfish Power Supply
• Redfish Virtual Disk
• Redfish Power Supply
• REST Custom
• REST Custom v2
• Soffico Orchestra Channel Health
• Soffico Orchestra Scenario
• Veeam Backup Job Status
• Veeam Backup Job Status Advanced
• Zoom Service Status

IP Address/DNS Name

Enter the IP address or Domain Name System (DNS) name of the proxy server. If you leave this field empty, sensors do not use a proxy.

PRTG currently supports only HTTP proxies.

Port

Enter the port number of the proxy. The default port is 8080. Enter an integer.

User Name

If the proxy requires authentication, enter the user name for the proxy login. Enter a string or leave the field empty.

Only basic authentication is available.

Password

If the proxy requires authentication, enter the password for the proxy login. Enter a string or leave the field empty.

Only basic authentication is available.

Scanning Interval

Select a scanning interval from the dropdown list that determines the amount of time that the sensor waits between two scans:

• 30 seconds
• 60 seconds
• 5 minutes
• 10 minutes
• 15 minutes
• 30 minutes
• 1 hour
• 4 hours
• 6 hours
• 12 hours
• 24 hours

You can change the available intervals in the system administration of PRTG Network Monitor.

If a Sensor Scanning Fails

Select the number of scanning intervals that the sensor has time to reach and to check a device again if a sensor scanning fails. Depending on the option that you select, the sensor can try to reach and to check a device again several times before the sensor shows the Down status. This can avoid false alarms if the target device only has temporary issues. For previous scanning intervals with failed requests, the sensor shows the Warning status.

The following options are available:

• Set sensor to down status immediately: Set the sensor to the Down status immediately after the first request fails.
• Set sensor to warning status for 1 interval, then set to down status (default): Set the sensor to the Warning status after the first request fails. If the second request also fails, the sensor shows the Down status.
• Set sensor to warning status for 2 intervals, then set to down status: Set the sensor to the Down status only after the third request fails.
• Set sensor to warning status for 3 intervals, then set to down status: Set the sensor to the Down status only after the fourth request fails.
• Set sensor to warning status for 4 intervals, then set to down status: Set the sensor to the Down status only after the fifth request fails.
• Set sensor to warning status for 5 intervals, then set to down status: Set the sensor to the Down status only after the sixth request fails.

Sensors that monitor via Windows Management Instrumentation (WMI) always wait at least one scanning interval before they show the Down status. It is not possible to immediately set a WMI sensor to the Down status, so the first option does not apply to these sensors. All other options can apply.

If you define error limits for a sensor's channels, the sensor immediately shows the Down status. None of the interval options apply.

If a channel uses lookup values, the sensor immediately shows the Down status. None of the interval options apply.

Schedule

Select a schedule from the list. You can use schedules to monitor during a certain time span (days or hours) every week:

• None
• Saturdays
• Sundays
• Weekdays
• Weekdays Eight-To-Eight (08:00 - 20:00)
• Weekdays Nights (17:00 - 09:00)
• Weekdays Nights (20:00 - 08:00)
• Weekdays Nine-To-Five (09:00 - 17:00)
• Weekends

You can create schedules, edit schedules, or pause monitoring for a specific time span. For more information, see section Schedules.

Maintenance Window

Select if you want to set up a one-time maintenance window:

• Do not set up a one-time maintenance window (default): Do not set up a one-time maintenance window. Monitoring is always active.
• Set up a one-time maintenance window: Set up a one-time maintenance window and pause monitoring for the selected object and all child objects. You can define a time span for the pause below.

To close an active one-time maintenance window before the end date, select Do not set up a one-time maintenance window (default).

Maintenance Begins

This setting is only visible if you select Set up a one-time maintenance window above.

Use the date time picker to enter the start date and time of the one-time maintenance window.

Maintenance Ends

This setting is only visible if you select Set up a one-time maintenance window above.

Use the date time picker to enter the end date and time of the one-time maintenance window.

User Group Access

Select the user groups that have access to the object. You see a table with user groups and group access rights. The table contains all user groups in your setup. For each user group, you can choose from the following group access rights:

• Inherited: Inherit the access rights settings of the parent object.
• No access: Users in this user group cannot see or edit the object. The object neither shows up in lists nor in the device tree.
  There is one exception: If a user in this user group has access to a child object, the parent object is visible in the device tree but users in this user group cannot access it.
• Read access: Users in this group can see the object and view its monitoring results. They cannot edit any settings.
• Write access: Users in this group can see the object, view its monitoring results, and edit its settings. They cannot edit its access rights settings.
• Full access: Users in this group can see the object, view its monitoring results, edit its settings, and edit its access rights settings.

To automatically set all child objects to inherit this object's access rights, select the Revert access rights of child objects to "inherited" option.

For more information on access rights, see section Access Rights Management.

Channel Unit Types

For each type of channel, select the unit in which PRTG displays the data. If you define this setting on probe, group, or device level, you can inherit these settings to all sensors underneath. You can set units for the following channel types (if available):

• Bandwidth
• Memory
• Disk
• File
• Custom

Custom channel types are only available on sensor level.

Which channel units are available depends on the sensor type and the available parameters. If no configurable channels are available, this field shows No configurable channels.

Unusual Detection

Select if you want to use the unusual detection for sensors:

• Enable (default): Activates the unusual detection for this object and, by default, for all objects underneath in the object hierarchy. Sensors that are affected by this setting show the Unusual status if PRTG detects unusual activity.
• Disable: Does not activate the unusual detection. PRTG ignores unusual values for sensors that are affected by this setting. These sensors do not show the Unusual status.

You can configure the behavior of the unusual detection or completely disable it in the system settings.

Similar Sensors Detection

Select if you want to activate the similar sensors analysis:

• Enable (default): Activates the similar sensors detection for this object and, by default, for all objects underneath in the object hierarchy. PRTG considers all sensors that are affected by this setting during the similarity analysis.
• Disable: Does not activate the similar sensors detection. PRTG does not consider sensors that are affected by this setting during the similarity analysis.

You can configure the depth of the analysis of the similar sensors detection or completely disable it in the system settings.

System Information

Select if you want to retrieve and show system information for your devices:

• Enable (default): Activates the system information feature for this object and, by default, for all objects underneath in the hierarchy.
• Disable: Does not activate the system information feature.

The System Information feature is enabled by default. To retrieve the data, PRTG automatically uses the credentials for Windows systems and the credentials for SNMP devices that you entered in the device settings or that the device inherits from a parent object like the root group. Consider this when you monitor devices that are outside of your local network, especially when you use SNMP v1 or SNMP v2c, which do not provide encryption.

This setting is not available on the hosted probe of a PRTG Hosted Monitor instance.