Remote monitoring with PRTG
Ensure 24/7 availability of your distributed networks
- One unified monitoring tool for your entire IT infrastructure
- 24/7 monitoring of your LANs, WANs, and remote networks
- Customizable real-time alerts to avoid costly downtimes
PRTG remote monitoring: What you’ll find on this page
PRTG makes remote network monitoring as easy as it gets
Custom alerts and data visualization let you quickly identify and prevent remote network connectivity and other issues.
Why to choose PRTG as your remote network monitoring tool
Paessler PRTG lets you monitor local and remote network performance with one tool, ready to go out of the box – even if you’re on a budget. Whether you have network devices and services distributed over different local networks, branch offices, customer networks, data centers, or in the cloud, PRTG helps you ensure 24/7 availability.
Centralized monitoring for any budget
Monitor all distributed networks from one central dashboard, including remote devices, services, and desktops. Easily set up remote monitoring with PRTG right out of the box.
No matter if you use our remote monitoring software on-premises or in the cloud – each version includes an unlimited number of remote probes for keeping an eye on all your remote locations.
Fast alerts and notifications in real time
Avoid costly downtimes and address bottlenecks before they cause major problems in your remote infrastructure.
PRTG notifies you via email, SMS, text, in-app push notifications, and other methods wherever you are, based on warning and error thresholds you can tailor to your requirements.
Light-weight, agentless monitoring
PRTG is an agentless monitoring solution that can collect data from each device or service which is reachable via an IP address and talks a network protocol (SNMP, SSH, HTTP, WMI, flow, and more).
Extend monitoring to your distributed networks by installing a remote probe in each network. PRTG offers the classic remote probe for Windows systems and the multi-platform probe for Linux/Unix and other systems.
What remote monitoring looks like in PRTG
Diagnose network issues by continuously tracking the availability, health, and performance of your remote locations. Show response time, uptime, network security, remote access, and other key metrics in real time. Visualize monitoring data in clear graphs and dashboards to identify problems more easily. Gain the overview you need to troubleshoot remote network connectivity and other issues.
Start remote network management with PRTG and see how it can make your network more reliable and your job easier.
5 use cases for PRTG remote probes
Ensure reachability of several locations
You have more than one location or many employees working from home and you need to ensure the availability of services from all locations.
Monitor services across firewalls
Your network is separated in several LANs by firewalls, and the local probe cannot monitor specific services across the firewalls.
Rest easy with a secure connection
You want to monitor systems in a secure network, and you need a secure connection between the PRTG server and this network.
Distribute and balance network load
You need to offload the central PRTG server by taking some load and distributing it over one or more PRTG remote probes.
Run PRTG on non-Windows systems
You want to run your PRTG installation in a Linux or macOS environment and use the Multi-Platform Probe feature for this purpose.
Your remote system monitor at a glance – even on the go
Set up PRTG in minutes and use it on almost any mobile device.
Find the root cause of the problem with our PRTG remote network monitoring solution
Real-time notifications mean faster troubleshooting so that you can act before more serious issues occur.
PRTG is compatible with all major vendors, products, and systems
Remote monitoring for Managed Service Providers (MSP) with PRTG
Comprehensive MSP solution
Each Paessler PRTG product can be used as a fully-featured MSP solution. With PRTG Network Monitor, for example, you simply install the central PRTG server in your local network and then monitor your customers’ sites via remote probes.
This allows you to monitor an unlimited number of different customers at the same time.
Granular access rights management
Moreover, PRTG offers a credential-based access rights system. Depending on your customers’ needs, you can define different access rights: either give them full access to their probes, groups, or sensors, so they can manage their monitoring on their own.
Or you just give them read-only access so that they can see their own monitoring data but not change any settings.
Customizable alerting system
PRTG monitors your customers’ infrastructures 24/7. You can be notified via various notification methods to react quickly and proactively to any issue, even before your customers notice.
Define different notification triggers including various escalation levels, all based on you customers’ individual needs and requirements.
Custom reports and dashboards
Generate regular reports for you and your customers, and include the amount and level of information that’s needed, including events, outages, uptime, value tables, graphs, and more.
For an at-a-glance overview of your local and remote sites, you can easily create individual dashboards and topology maps via drag and drop.
Create innovative solutions with Paessler’s partners
Partnering with innovative vendors, Paessler unleashes synergies to create
new and additional benefits for joined customers.
With ScriptRunner, Paessler integrates a powerful event automation platform into PRTG Network Monitor.
ScriptRunner
“Excellent tool for detailed monitoring. Alarms and notifications work greatly. Equipment addition is straight forward and server initial setup is very easy. ...feel safe to purchase it if you intend to monitor a large networking landscape.”
Infrastructure and Operations Engineer in the Communications Industry, firm size 10B - 30B USD
PRTG makes remote network monitoring as easy as it gets
Custom alerts and data visualization let you quickly identify and prevent remote network connectivity and other issues.
Monitor remote networks: FAQ
What is remote monitoring?
Remote monitoring refers to the process of observing, managing, and analyzing the performance and status of systems, devices, or environments from a distant location using technology. This is typically done through the use of sensors, remote network monitoring tools like Paessler PRTG, and communication networks that transmit data from the monitored entity to a central location where it can be reviewed, often in real-time.
Key aspects of remote monitoring include:
- Data collection: Sensors or data-gathering probes are installed on the system or equipment being monitored. These devices collect information such as temperature, humidity, pressure, movement, or system performance metrics.
- Data transmission: The collected data is transmitted to a remote location, typically over the internet or other communication networks. This could involve wireless, cellular, or satellite communications.
- Data analysis: The transmitted data is analyzed by software to detect any issues, anomalies, or trends.
- Alerts and notifications: If the system detects an issue, it can automatically send alerts or notifications to the relevant personnel, allowing them to take action quickly.
What are typical use cases of remote monitoring?
Use cases of remote monitoring include:
- Healthcare: Monitoring patients' vital signs remotely, especially for those with chronic conditions.
- Industrial operations: Monitoring machinery, production lines, and infrastructure to prevent downtime and ensure safety.
- Environmental monitoring: Tracking conditions like air quality, water levels, or wildlife habitats in remote locations.
- Energy: Supervising energy production and distribution systems, such as power plants and smart grids.
- Security: Monitoring surveillance cameras, alarm systems, and access controls in various locations.
- Network monitoring: Monitoring geographically distributed networks or different local area networks that are separated by firewalls.
Why should I monitor remote networks?
Monitoring remote networks is essential for several reasons, particularly if you manage IT infrastructure, operate a business with multiple locations, or support a distributed workforce. Here’s why you should monitor remote networks:
- Performance monitoring: By continuously monitoring remote networks, you can ensure that they are operating at optimal performance levels. This includes tracking bandwidth usage, latency, and throughput, which helps in identifying bottlenecks or issues that could degrade performance.
- Minimizing downtime: Remote monitoring allows for the quick identification and resolution of network issues, reducing the risk of unexpected downtime. This is particularly critical for businesses that rely on remote offices or cloud-based services.
- Vulnerability detection: Monitoring remote networks helps in detecting unauthorized access, potential cyber threats, or unusual activity that could indicate a security breach. Early detection is key to preventing or mitigating security incidents.
- Proactive maintenance: Regular monitoring allows for the identification of potential issues before they become serious problems, reducing the need for costly emergency repairs or interventions.
- Resource optimization: Monitoring helps in the efficient allocation of network resources, ensuring that bandwidth and other network resources are being used effectively, which can reduce operational costs.
- End-user experience: Ensuring that remote workers and distributed IT teams have a reliable and fast connection is crucial for productivity. Monitoring can help quickly resolve issues that affect remote access to corporate networks or cloud services.
- Remote troubleshooting: When issues arise, remote monitoring provides the necessary data to diagnose and resolve problems without needing on-site support, saving time and resources.
- Network scalability: As your business grows and your network expands to include more remote locations, monitoring becomes essential for managing the increased complexity. It helps in planning for network upgrades and scaling infrastructure to meet demand.
- Service Level Agreements (SLAs): For businesses that provide services to clients, monitoring remote networks ensures that you meet SLAs by maintaining high availability and performance across all locations.
Can PRTG monitor more than remote networks?
Yes. Paessler PRTG is a comprehensive network monitoring software that monitors your entire network infrastructure, including local area networks (LAN), wide are networks (WAN), virtual private networks (VPN), cloud environments, and much more. For remote network monitoring, it uses light-weight remote probes that collect monitoring data in a remote system and send it to the central PRTG server secured via SSL/TLS.
What is a sensor in PRTG?
In PRTG, “sensors” are the basic monitoring elements. One sensor usually monitors one measured value in your network, for example the traffic of a switch port, the CPU load of a server, or the free space on a disk drive.
On average, you need about 5-10 sensors per device or one sensor per switch port.
PRTG: The multi-tool for sysadmins
Adapt PRTG individually and dynamically to your needs and rely on a strong API:- HTTP API: Access monitoring data and manipulate monitoring objects via HTTP requests
- Custom sensors: Create your own PRTG sensors for customized monitoring
- Custom notifications: Create your own notifications and send action triggers to external systems
- REST Custom sensor: Monitor almost everything that provides data in XML or JSON format
Paessler conducted trials in over 600 IT departments worldwide to tune its network monitoring software closer to the needs of sysadmins. We asked: would you recommend PRTG?
Over 95% of our customers say yes!
The result of the survey: over 95% of the participants would recommend PRTG – or already have.
Paessler PRTG is used by companies of all sizes. Sysadmins love PRTG because it makes their job a whole lot easier. Bandwidth, servers, virtual environments, websites, VoIP services – PRTG keeps an eye on your entire network. Everyone has different monitoring needs. That’s why we let you try PRTG for free.Still not convinced?
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Start remote network management with PRTG and see how it can make your network more reliable and your job easier.
PRTG |
Network Monitoring Software - Version 24.4.102.1351 (November 12th, 2024) |
Hosting |
Download for Windows and cloud-based version PRTG Hosted Monitor available |
Languages |
English, German, Spanish, French, Portuguese, Dutch, Russian, Japanese, and Simplified Chinese |
Pricing |
Up to 100 sensors for free (Price List) |
Unified Monitoring |
Network devices, bandwidth, servers, applications, virtual environments, remote systems, IoT, and more |
Supported Vendors & Applications |