PRTG Manual: Enterprise Console
The Enterprise Console Is Deprecated! |
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The Enterprise Console is deprecated. We provide the documentation in this section for your information only. We recommend that you use PRTG Desktop instead. |
The Enterprise Console (in old PRTG versions called "Windows GUI") is one alternative interface that you can use to connect to the PRTG core server to configure your setup, view monitoring results, and keep an eye on your network. It is a native Windows application for fast access to data and monitoring management.
The Enterprise Console provides extended pop-up window functionalities, as well as a seamless link to the Ajax web interface where you can change your monitoring configuration and access further functionalities such as reporting, maps, system setup, tickets, and libraries. The Enterprise Console shows most of the functions with an embedded webkit browser, for a few options the Enterprise Console opens an external browser window (using your default browser).
The Enterprise Console is deprecated and there are some known issues. Because we have a new PRTG desktop client, we will not patch the following issues anymore.
- The Enterprise Console runs under all supported Windows versions, but it is not fully compatible with Windows 10. Running the Enterprise Console on Windows 10 results in several issues, so please use another operating system.
- The Enterprise Console does not support System Information and does not show this tab on devices. Use the PRTG web interface to access system information of a device.
- Starting the auto-discovery from the context menu via Auto Discovery | Run Auto-Discovery does not work. Use the PRTG web interface to instantly run an auto-discovery.
PRTG hosted by Paessler does not support connections from the Enterprise Console. If you want to use it, connect the Enterprise Console to a PRTG on premises instance.
Access Several Core Servers in One Console
As an additional functionality, you can configure access to several PRTG core servers in the Enterprise Console. It can show data of all your independent core server installations at a glance (for example, the device tree and alarms list), so you can manage your monitoring centrally, also when it is spread across different servers.
Every installation of PRTG Network Monitor includes the Enterprise Console and installs it automatically on the computer running the PRTG core server. If you want to use the Enterprise Console on another computer, download and install it there. For details, see the Install the Enterprise Console section.
The Enterprise Console is mainly designed to review and manage an existing installation of PRTG that you have already set up. If you just start monitoring, we recommend that you first run through the Smart Setup in the PRTG web interface and add your network devices there.
For detailed instructions, see section Quick Start Guide. Once finished, you can seamlessly switch to the Enterprise Console.
Requirements for Connections to PRTG Web Servers
To show monitoring data of your PRTG setup, the Enterprise Console must be able to establish a connection to your PRTG web servers. For this purpose, ensure the following.
- The following server settings in the Enterprise Console have to match the following settings in the PRTG Administration Tool.
See section PRTG Servers for details.
Enterprise Console Server Settings |
PRTG Administrator Settings |
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Server IP / DNS name |
IP address for the PRTG Web Server on the Web Server tab |
Port |
TCP Port for PRTG's Web Server on the Web Server tab
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Login Name |
Login Name on the Administrator tab |
Password |
Password on the Administrator tab |
- No local software firewall blocks the connection.
- No local virus protection program blocks the connection.
- The specified port is not used by another application.
- No (hardware) firewall blocks the connection when connecting through a network (LAN or WAN).
- The software versions of the Enterprise Console and the PRTG web server have to match at least in the third number (for example, Enterprise Console version 15.3.18.3590 can connect to server version 15.3.18.3796).
For common issues with the Enterprise Console and their solutions, see the Knowledge Base: Problems with the Enterprise Console: What can I do?
Knowledge Base: Problems with the Enterprise Console: What can I do?