PRTG Manual: Devices
The Enterprise Console Is Deprecated! |
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The Enterprise Console is deprecated. We provide the documentation in this section for your information only. You can still use the Enterprise Console but we do not further develop the program. We recommend that you use PRTG Desktop instead. |
The Enterprise Console has a tab-like interface. Using the tabs you can navigate through various pages with information about your monitored objects, such as your network status and monitoring results, for example, as well as access maps, reports, tickets and settings.
Enterprise Console Menu Tabs Bar
There is documentation available for the following tabs:
The Devices tab is your starting point for everyday use. The page is split into two parts. On the left hand side, it shows the tree-like device view that lists all configured PRTG core servers with their probes, groups, devices, and the sensors on the devices, in a hierarchical order. Next to each object you see an overview of the number of sensors, grouped by their current status.
The first child node of the tree is called Favorite Devices and Sensors. It contains all devices and sensors that you marked as favorites. To add an object to the favorites list, right-click the desired device or sensor and select the Add to Favorites entry from the context menu.
For more information about the hierarchical order of the different objects in the device tree, see section Object Hierarchy.
On the right side you see details about the object selected on the left. The information is spread over several tabs.
Over the object's name you see always a path that you can use to navigate through the device tree. It can also help you to orient yourself if you get lost. If you click a breadcrumb item, a dropdown menu opens that shows all available objects on the same level. For example, you can use this to directly access all other sensors or a device, other devices within a group, another group on the same probe, other probes in your root group, or another PRTG server.
Enterprise Console Sensor Sub-Tabs on the Device Tab
Edit Objects in the Device Tree
Use the Edit menu (or the object's context menu) to access different important functions of the items you have currently selected in the device tree on the left hand side.
- Add devices or sensors to the favorites list (or remove them from the list)
- Sort all sub nodes of an object alphabetically
- Move objects up and down in the tree
- Scan now
- Pause monitoring
- Access tools
- and many more
For details about the available options, see section Windows Menu Structure.
Select Multiple Items in Device Tree
In the device tree shown on the left, you can select one or more objects, also from different PRTG core servers. Hold down the Ctrl key to select more objects simultaneously with your mouse. Usually, you select more than one item to view combined graphs, or to apply a command from the Windows Menu (for example, Scan Now or Pause) to several objects.
When you select multiple items, the subtabs on the right side show data for all selected items at a glance. For example, when you select two sensors, you see their tables next to each other. Graphs will be shown as one chart containing the graphs of all selected objects. Each sensor channel is represented as one line. This aggregated view works for all kind of objects.
The tab Live Graph shows data for sensors only.
Below each graph you see a key. Hover over an entry in the key to display the corresponding line in the graph above in bold.
Aggregated Graph View in Enterprise Console
You may need to enlarge the Enterprise Console's window to see all tables and graphs.
The Overview tab shows general information about the selected object. Depending on the selected object selected, you can see different information.
- For servers, probes, and groups the table shows information in the Name and Status section, such as priority, parent objects and number of sensors on this object. Additionally, the window shows a geographical map, if enabled in your PRTG configuration as well as in the Enterprise Console's View menu, and index graphs.
For detailed information about geographical maps, see section Geo Maps. - For devices, the Overview tab shows device details and summary graphs for different time spans, gauges, as well as a list of all sensors on this device, recommended sensors, and a geo map.
- For sensors, the Overview tab shows sensor details, current status, and the last value of all sensor channels, as well as sensor graphs for different time spans. You can also edit channel settings in this tab by clicking on a channel's gear icon.
For details, see section Sensor Channel Settings.
Devices—Live Graph, 2 days, 30 days, 365 days
These tabs are only available if you enable the Large Single Graph (Ctrl+L) view in the Windows Menu (View).
For Small Multiple Graphs view, see section Devices—Graph below.
Select one of the tabs to display an object's monitoring results as Live Graph (content available for sensors only), or for different time spans in more or less detail (2 days, 30 days, 365 days). On every tab, you will see graphs as well as data tables.
While you view a sensor graph, you can hide single sensor channels individually. Remove the check mark symbol in front of a channel name underneath the graph, and the line of the according channel disappears. You can also Show all or Hide all channels by clicking these buttons in the graph. The graph view is reset immediately.
The days mentioned here are the default setting. You can change the detail of the different graphs any time under System Administration—User Interface.
Below each graph you see a key. Hover over an entry in the key to display the corresponding line in the graph above in bold.
This tab is only available if you enable the Small Multiple Graphs (Ctrl+S) view in the Windows Menu (View). For Large Single Graphs view, see above. This tab shows an overview with single graphs and data tables for live data, 2 days, 30 days, and 365 days. It might be necessary to enlarge the window to display all graphs.
The days mentioned here are the default setting. You can change the detail of the different graphs any time under System Administration—User Interface.
Below each graph you see a key. Hover over an entry in the key to display the corresponding line in the graph above in bold.
The Historic Data tab is available for sensors only (not for probes, groups, or devices). When you open the historic data tab of a sensor, no sensor selection will be available. If you want to select a different sensor for the report, select Sensors | View Historic Data from the main menu in the PRTG web interface.
Historic Data Tab of Ping Sensor
Select the File Format for the results:
- HTML web page: Opens a new browser window with the historic data report
- XML file: Opens a new browser window with the historic data report as an .xml file.
- CSV file: Opens a new browser window with the historic data report as a .csv file.
When you click one of these items, a new window or tab of the external browser configured in the Enterprise Console's Options will open. PRTG automatically logs in and redirects you to the respective web page. If your browser displays a certificate warning, find more information in section SSL Certificate Warning.
View and functionality are the same as in the web interface. For details about the available Historic Data report options, see section Historic Data Reports of the Ajax Web Interface documentation.
Click the Log tab to show a table list with all log information on this object. This is a subset of the entries available via the Logs menu tab.
The list can show up to one hundred entries at a time. Use the arrow symbols above the list to show other items. You can jump to the beginning of the list, or browse through it hundred by hundred. If the list has more than one entry, you can also sort the items by the contents of a certain column. To sort, simply click the header of the column that you want to sort by once or twice.
The Settings tab loads and displays the currently selected object's settings from the web interface. View and functionality are the same as in the web interface. For every type of object and for every sensor, different options are available. For detailed information, see the following sections (depending on the selected object) in the Ajax Web Interface documentation:
If you select several objects on the left side, the Settings tab switches into multi-edit mode. Using multi-edit, you can set a check mark for one or more settings. All changes apply to all selected objects. The multi-edit dialog displays settings that are common among the selected objects only.
If you select only sensors on the left side in the device tree, the Settings tab additionally displays a Channel Settings tab. Using this tab you can multi-edit the settings of any channels that are common among the selected sensors, as long as the channels have the same name. Set a check mark for one or more channel settings. All changes apply to all selected sensors.
You cannot use multi-edit for objects on different PRTG core servers.
The Notifications tab loads and displays the currently selected object's settings from the web interface. View and functionality are the same as in the web interface. You can set different notification triggers.
For detailed information, see section Sensor Notification Triggers Settings in the Ajax Web Interface documentation.
You cannot change notification settings for multiple objects at a time. We recommend that you use the Inheritance of Settings for easy configuration.
The Comments tab loads and displays the currently selected object's settings from the web interface. View and functionality are the same as in the web interface.
On the Comments tab, you can enter free text for each object. You can use this function for documentation purposes or to leave information for other users.
Save your settings. If you change tabs or use the main menu, all changes to the settings will be lost!
The History tab shows all changes to the settings of an object with a time stamp, the PRTG user that conducted the change, and a message.
Drag & Drop Sorting in Device Tree
In the device tree, you can also move probes, groups, and devices simply via drag & drop. Activate it in the Windows menu under Edit | Drag & Drop Sorting and then drag your objects as you like: You can move devices and groups, or add groups or devices to other groups. You can also move objects via the context menu.
You cannot move objects in the following cases:
- You cannot move any objects from one PRTG core server to another.
- You cannot move sensors from one device to another. To clone sensors to other devices using drag & drop, use the Ajax Web Interface.
For detailed information, see section Manage Device Tree. - You cannot move devices from one group to another.
- You cannot move groups from one probe to another.
- You cannot move probes from one core server to another.
