Network troubleshooting with PRTG

The easiest way to monitor all your hardware

Paessler PRTG makes it easy to keep an eye on server problems, faulty switches, router disruptions, modem issues, and more. Our software gives you access to more than 250 preconfigured sensors for all the biggest manufacturers, as well as customizable, user-defined sensors.

Powerful and simple, all-in-one monitoring

PRTG comes with alerting and reporting, custom dashboards, easy tutorials, and expert support out of the box. Our all-in-one monitoring and network troubleshooting software is designed with all the features you need to monitor your entire IT infrastructure.

Enhanced security and cost management

Continuously monitor and troubleshoot your network with PRTG to uncover security breaches due to malware and other culprits. Moreover, you can avoid expensive downtime by detecting minor issues before they escalate into major, costly problems that require extensive repairs.

Now: Solve network problems quickly

Errors, disruptions, failures… When a network problem occurs, your Technical Support team gets inundated with complaints – most of which are vague (“My connection is down”).

The cause is often unknown, and can lie in many different places: network devices, bandwidth, applications, or security software. For network administrators, the stress has just begun.

How PRTG can help

Our network monitoring tool helps you quickly narrow down the search. Its sensors provide information and clues that enable you to exclude certain causes, saving you time and effort.

In the future: Prevent network problems

The more complex the IT infrastructure, the more vulnerable it is to errors. Sooner or later, sysadmins have to find a way to maintain the performance and availability of their network. This requires a constant overview of the network’s processes and components.

How PRTG can help

PRTG monitors your IT infrastructure 24/7 and alerts you to potential problems before they bring your network down.

Our network troubleshooting tool helps you immediately recognize unusual network loads and minor malfunctions, empowering you to intervene before network problems become network emergencies.

Faulty switches

Your network may use switches from a variety of different manufacturers, and some are inevitably outdated. All switches must be continually updated or serviced – when they’re not, they’re often at the root of problems.

Malfunctioning switches tend to serve as bottlenecks and can lead to connectivity issues, causing your entire network to suffer. PRTG keeps a constant eye on your switches using, for example, the SNMP Hardware Status or the SNMP Traffic sensor so you can keep them functioning properly.

Router failures

Many networks use different types of routers from different manufacturers. If a router fails, your LAN and WLAN connections will immediately suffer. Individual ports can also be affected.

PRTG monitors open and closed ports around the clock with the Port v2 sensor. If a port is affected, PRTG will notify you immediately with fast, customizable alerts so you can act before a real emergency occurs.