PRTG Manual: Create a PRTG hosted by Paessler Instance

To create a PRTG Hosted Monitor instance, open your web browser (we recommend Google Chrome 72) and go to https://my-prtg.com. This is the PRTG Hosted Monitor web portal.

Click Start Your Free Trial Now to create your PRTG Hosted Monitor instance. PRTG Hosted Monitor automatically assigns a domain name to your instance. You can change this in the Dashboard at any time.

You can sign up with your Google, Facebook, Amazon, or Windows account via single sign-on (SSO) (Auth0). This account is then automatically used for login and is connected to your PRTG Hosted Monitor account. Click the respective button and follow the instructions there.

Alternatively, you can sign up via email. Enter a valid Email address, a Password, and confirm it with Confirm Password. The password must meet the following requirements:

• At least 8 characters long
• At least one uppercase letter
• At least one lowercase letter
• At least one numeral

Make sure that you agree to the terms and conditions and privacy policy. Click Sign Up to register for your PRTG Hosted Monitor instance. PRTG then notifies you that a verification email has been sent to your inbox.

Go to your inbox and open the email.

Click Verify Email Address to verify your email address and go to the login screen.

Enter your credentials and click Log In to log in to PRTG Hosted Monitor.

In the window that opens, click Create New Subscription to open the New Subscription dialog.

To enter a domain name of your choice, click Change, or leave the option as is.

Select a subscription plan that fits your requirements and click Proceed to Checkout.

You see an overview of your order. Click Proceed To Checkout and follow the steps to enter your name, billing address, and credit card information. Click Subscribe Now to finish the subscription process.

While we prepare your subscription, a welcome video plays that introduces the basics of network monitoring with PRTG Hosted Monitor.

When your subscription is ready, click the URL with your domain to open the PRTG web interface.

Your PRTG Hosted Monitor instance is now up and running. To open the device tree, click View Results or Devices in the main menu bar.

PRTG Hosted Monitor automatically creates a hosted probe that runs on the hosted instance. It shows several health values of the instance and you can instantly monitor all servers, services, and devices that are publicly available via the internet with the hosted probe.

A Paessler employee guides you through the smart setup. In particular, you have to install a remote probe, which is required for monitoring your LAN. We strongly recommend that you follow the instructions.

Using PRTG Hosted Monitor

• Create a PRTG Hosted Monitor Instance
• Manage a PRTG Hosted Monitor Subscription
• Use Multi-Factor Authentication with PRTG Hosted Monitor