QoS monitoring with PRTG
Keep critical business applications performing at their best
- Get insight into traffic patterns, peak usage times, and potential bottlenecks
- Keep a close eye on network QoS metrics like jitter, latency, and MOS
- Troubleshoot quality of service issues faster for best user experience
PRTG QoS monitoring: What you'll find on this page
PRTG makes QoS monitoring as easy as it gets
Custom alerts and data visualization let you quickly identify and prevent QoS-related network issues and disruptions.
Monitor, identify & prevent quality of service issues that threaten business continuity
Business continuity depends on critical applications. A solid network is crucial for everything from sending legal documents over a secure connection to VoIP calls with important clients. Paessler PRTG is the key to keeping your IT infrastructure going and the future bright for your organization.
Analyze, classify, and prioritize network traffic
Don’t guess; know when and where your network is most vulnerable. Quality of Service (QoS) monitoring with PRTG helps you identify and prioritize traffic based on importance and sensitivity to delay.
Learn when your network is most likely to suffer congestion issues and accurately plan for potential bottlenecks.
Understand optimization possibilities
It’s not enough to know your network is underperforming; you also need to know where to improve. Comprehensive QoS monitoring gives you the answer by measuring key performance metrics.
Track packet loss, measure latency, monitor jitter and the MOS, and make sure that your video conferences can take place without interruptions, all with PRTG.
Quality assurance with monitoring QoS
Especially in enterprise-level organizations, QA is a necessary part of network management. Are your network policies being followed? Is your traffic correctly prioritized? Does your network performance meet your service level agreements (SLA)?
PRTG gives you the answers to these essential quality assurance questions via in-depth reports that you can easily customize according to your needs.
Get real-time alerts the way you want to
QoS monitoring tools can be aggressive with alerts, but you don’t have to pull your hair out. PRTG brings you real-time alerts through push, SMS, email, and more.
Customize your alerts based on your network’s unique needs and thresholds. And, with our PRTG apps for iOS or Android, you can get the alerts that matter immediately, wherever you are.
What QoS monitoring looks like in PRTG
Diagnose network issues by continuously tracking your network’s quality of service, including data traffic and network bandwidth monitoring. Show network congestion, bottlenecks, and packet loss in real time. Visualize monitoring data in clear graphs and dashboards to identify problems more easily. Gain the overview you need to troubleshoot QoS-related issues with video conferencing, VoIP calls, and other business processes.
Start QoS network monitoring with PRTG and see how it can make your network more reliable and your job easier.
3 reasons to use PRTG as your QoS monitoring tool
We like to customize
The same monitoring software that brings you custom alerts, custom reporting, custom sensors, and custom monitoring also brings you customizable dashboards.
PRTG lets you create tailored views, so you can highlight the important QoS metrics and monitor them at a glance.
Start without the hassle
PRTG includes preconfigured sensors specifically designed for QoS performance monitoring, making setup fast and easy. It’s user-friendly, making it accessible to beginner and experienced network admins.
So, while your competitors are still struggling to get their monitoring up, you’re already improving performance.
Consolidate your tools
No more individual monitoring programs that fight with each other and provide conflicting reports.
PRTG is a high-performance, all-in-one monitoring tool that covers your entire IT infrastructure, not just your quality of service – including hardware, web servers, cloud services, virtualized environments, and more. You’re welcome!
Discover 5 preconfigured PRTG sensors to monitor QoS
QoS (Quality of Service) One Way
The sensor QoS (Quality of Service) One Way sensor measures the quality of service of the data line between two network devices. It shows, for example:
- Minimum, maximum, and average jitter
- Minimum, maximum, and average packet delay variation
- Corrupted, duplicate, and lost packets
- Time to last packet
QoS (Quality of Service) Round Trip
The QoS (Quality of Service) Round Trip sensor measures quality of service across an entire path, that is, the round trip of a data packet. It shows, for example:
- Minimum, maximum, and average jitter
- Minimum, maximum, and average packet delay variation
- Minimum, maximum, and average RTT
- Corrupted, duplicate, and lost packets
- The MOS
Cisco IP SLA Sensor
Many Cisco devices measure QoS values themselves. With the Cisco IP SLA sensor, you can read these values and integrate them into your monitoring. It shows, for example:
- Minimum, maximum, and average latency and RTT
- Lost, late, and out-of-sequence packets
- Average jitter (between source & destination, and vice versa)
- The IPCF
- The MOS
SNMP Cisco CBQoS
The SNMP Cisco CBQoS sensor displays additional data per category, both before and after the creation of QoS guidelines, using Cisco’s Class-Based Quality of Service. It shows, for example:
- Current and maximum queue depth
- Drop packets (with buffer) and drop size
- Pre-policy packets and size
Ping Jitter
The Ping Jitter sensor sends a series of ICMP echo requests ("pings") to a URI to determine the statistical jitter. It shows:
- Execution time
- The statistical jitter value
Your QoS monitor at a glance – even on the go
Set up PRTG in minutes and use it on almost any mobile device.
Find the root cause of the problem with our PRTG QoS monitoring solution
Real-time notifications mean faster troubleshooting so that you can act before more serious issues occur.
PRTG is compatible with all major vendors, products, and systems
Create innovative solutions with Paessler’s partners
Partnering with innovative vendors, Paessler unleashes synergies to create
new and additional benefits for joined customers.
“Excellent tool for detailed monitoring. Alarms and notifications work greatly. Equipment addition is straight forward and server initial setup is very easy. ...feel safe to purchase it if you intend to monitor a large networking landscape.”
Infrastructure and Operations Engineer in the Communications Industry, firm size 10B - 30B USD
PRTG makes QoS monitoring as easy as it gets
Custom alerts and data visualization let you quickly identify and prevent QoS-related network issues and disruptions.
Monitoring quality of service: FAQ
What is quality of service?
Quality of service refers to the quality of a communication service from the point of view of the user. Both the establishment of the connection and the connection communication should be stable, with data packets transmitted free of errors and in their entirety. Quality of service is an extremely important consideration, especially for companies.
How do I measure quality of service?
Quality of service is measured by four main parameters:
- Packet loss plays a vital role in quality of service. Packets can get lost, arrive as duplicates or in the wrong order. PRTG captures all three of these scenarios, helping administrators quickly uncover the source of the error.
- Latency (latency time) also plays an important role in real-time communication. Latency is the amount of time a packet needs to be sent to its recipient and then back to its sender again. Even the smallest delay can have an immediate effect on the quality of the transmission.
- Jitter is the deviation in the transmission time of a data packet. As an administrator, you need to be quickly informed of jitter so you can step in and take action at once.
- The mean opinion score (MOS) measures the overall quality of voice and image transmissions. It is the average of several valuation parameters. The worst MOS value is 1 (impossible to understand the person on the line despite great effort), while the highest value is 5 (no effort required to understand the voice on the other end of the line).
What is QoS monitoring?
QoS monitoring, or Quality of Service monitoring, refers to the process of measuring and managing the performance and efficiency of a network's services to ensure they meet specific predefined standards and requirements. QoS is crucial in network environments where different types of traffic, such as voice, video, and data, coexist and compete for network resources.
Can QoS monitoring improve network performance?
Yes. QoS monitoring helps manage bandwidth more effectively by helping admins identify and prioritize critical traffic. This reduces congestion, improving the network.
Does PRTG meet QoS recommendations by ITU-T?
The International Telecommunication Union (ITU-T) is responsible for telecommunications standards. It provides several recommendations regarding quality of service. For example: packet loss should be no higher than 5%, while with latency, delays of 125 milliseconds or less are still acceptable.
PRTG has even stricter QoS requirements than the ITU-T’s recommendations: a packet loss rate of 0%, and maximum latency and jitter values of 100 and 25 milliseconds.
What is a sensor in PRTG?
In PRTG, “sensors” are the basic monitoring elements. One sensor usually monitors one measured value in your network, for example the traffic of a switch port, the CPU load of a server, or the free space on a disk drive.
On average, you need about 5-10 sensors per device or one sensor per switch port.
PRTG: The multi-tool for sysadmins
Adapt PRTG individually and dynamically to your needs and rely on a strong API:- HTTP API: Access monitoring data and manipulate monitoring objects via HTTP requests
- Custom sensors: Create your own PRTG sensors for customized monitoring
- Custom notifications: Create your own notifications and send action triggers to external systems
- REST Custom sensor: Monitor almost everything that provides data in XML or JSON format
Paessler conducted trials in over 600 IT departments worldwide to tune its network monitoring software closer to the needs of sysadmins. We asked: would you recommend PRTG?
Over 95% of our customers say yes!
The result of the survey: over 95% of the participants would recommend PRTG – or already have.
Paessler PRTG is used by companies of all sizes. Sysadmins love PRTG because it makes their job a whole lot easier. Bandwidth, servers, virtual environments, websites, VoIP services – PRTG keeps an eye on your entire network. Everyone has different monitoring needs. That’s why we let you try PRTG for free.Still not convinced?
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Start quality-of-service monitoring with PRTG and see how it can make your network more reliable and your job easier.
PRTG |
Network Monitoring Software - Version 24.4.102.1351 (November 12th, 2024) |
Hosting |
Download for Windows and cloud-based version PRTG Hosted Monitor available |
Languages |
English, German, Spanish, French, Portuguese, Dutch, Russian, Japanese, and Simplified Chinese |
Pricing |
Up to 100 sensors for free (Price List) |
Unified Monitoring |
Network devices, bandwidth, servers, applications, virtual environments, remote systems, IoT, and more |
Supported Vendors & Applications |