Paessler Certified Program

The Paessler Certified Sales Professional test costs €50.

The Paessler Certified Monitoring Expert test costs €150.

We accept payment by PayPal and credit card. Kindly note that no additional registration is necessary.

Yes, you will receive a receipt via email right after you purchased a test or training.

Yes, the Paessler tests are “open book”.  You may use all online resources including our website www.paessler.com, that you'd like.

We strongly recommend having a PRTG installation running during the test to check specific settings or options, especially when working on the Monitoring Expert test.

All Paessler’s certifications are online and, as such, rely on the honor system to prevent abuse. We trust that you’ll answer the questions yourself, and that the name you give us for the certificate is correct.

The Paessler Certified Sales Professional test consists of 40 questions.  The time limit is 60 minutes.

The Paessler Certified Monitoring Expert test consists of 55 questions.  The time limit is 90 minutes.

All questions in this test are either single or multiple choice. The type of question will be indicated within the test. For multiple choice questions you must select all of the correct answers to receive full points for that question.

The passing mark for both tests is 70%.

In case of network connection issues you can use your email address and password to log back into the test within 20 minutes. In case you experience further problems outside of the 20 minute time-frame, please contact us at certification@paessler.com.

Each certification is valid for two years, starting with the date you passed the test. To re-certify yourself after two years, simply take the test again.

No, you are not required to participate in any training courses before taking these tests. However, we do recommend a training course before starting the Paessler Certified Monitoring Expert exam.

For a structured self-paced training please see the following link: https://www.paessler.com/support/training/e-learning    

Additional help can be found here:

• PRTG Feature Overview: https://www.paessler.com/prtg/features    
• Our FAQs: https://www.paessler.com/support/faqs   
• The PRTG manual: https://www.paessler.com/manuals/prtg   
• Our knowledge base: https://www.paessler.com/knowledgebase/en   
• Our video tutorials: https://www.paessler.com/support/video_tutorials 

You will have a single attempt. In order to take the test again, please contact us at service@paessler.com.

The tests are only available in English.

After you passed the test you will be able to download the PRTG Certificate and Logo. We will also send you a confirmation email which will include your certificate, logo and exam result. You are allowed to use the Certificate and Logo as proof of your qualification.

Please enter your full name, company and email address in order to receive a personalized certificate once you have passed the test.

The name and address information you enter here will not be used by Paessler for any purpose other than administering these tests. We will not pass on your information to any third parties. You will not be registered for any mailing lists.

Paessler Privacy Policy

If you face any insecurities or doubts while working on the test, you can contact the Paessler Training Team at certification@paessler.com for any problem or question. We are happy to assist.

Sure. According to the Paessler partner program you are required to obtain certain certifications in order for your company to reach the next partner level. However, the certifications are tied to one person only, meaning if the certified person leaves the company, the certification is gone as well.