Elevate your VoIP communication with proactive monitoring
- Monitor and optimize VoIP call quality in real-time with comprehensive QoS metrics
- Stay ahead of Internet telephony errors and prevent communication disruptions
- Personalize your monitoring experience with customizable dashboards and notifications
Our users give top ratings for monitoring with Paessler PRTG
PRTG VoIP monitoring: What you’ll find on this page
PRTG makes VoIP performance monitoring easy
Custom alerts and data visualization make it easy to monitor, identify, and prevent VoIP quality and reliability issues.
Optimize your VoIP performance with precision
Ensure seamless communication within your organization through robust VoIP monitoring. Our VoIP monitoring tool provides comprehensive insights and real-time data, keeping your VoIP systems at peak performance.
Detect and resolve network issues promptly
Act quickly to address network instabilities or congestion that can impact VoIP quality. VoIP monitoring with Paessler PRTG identifies network irregularities, allowing immediate troubleshooting to maintain clear, uninterrupted calls.
Maximize bandwidth utilization
Efficiently allocate and optimize bandwidth for your VoIP needs. By monitoring traffic patterns and usage, you can adjust resources proactively, ensuring high-quality voice calls without sacrificing other network operations.
Ensure high-quality voice communications
Maintain the clarity and reliability of your VoIP communications. Continuous monitoring of jitter, latency, mean opinion scores (MOS), and packet loss helps deliver crystal-clear voice quality, enhancing user experience.
Customize alerts for proactive monitoring
Stay ahead of potential VoIP issues with customizable alerts. Set specific thresholds for network performance indicators, receiving immediate notifications to prevent any disruption in voice communications.
“All-around winning “The real beauty of PRTG is the endless possibilities it offers” “PRTG Network MonitorIT experts agree: Paessler PRTG is a great solution for IT infrastructure monitoring
network monitor”
is very hard to beat”
Start VoIP monitoring with PRTG and see how it can make your network more reliable and your job easier.
What VoIP monitoring looks like in PRTG
Diagnose network issues by continuously tracking call quality metrics. Show Quality of Service, round trip time, network traffic, and other key performance metrics in real time. Visualize monitoring data in clear graphs and dashboards to identify problems more easily. Gain the visibility you need to troubleshoot routing, network quality, and related Voice over IP issues.
Sunburst view of the entire monitoring setup
QoS (Quality of Service Round Trip sensor in PRTG
How VoIP monitoring with PRTG works
PRTG is compatible with all major vendors, products, and systems
5 reasons to choose PRTG for VoIP monitoring
Comprehensive network insights
Gain a full overview of your network's performance, including detailed metrics on VoIP traffic, to ensure optimal operation and quick identification of any issues that may arise.
Real-time monitoring and alerts
Stay informed with real-time data and instant alerts. Whether on-site or remote, you'll always be in the loop on your network's status, especially concerning VoIP performance.
Easy setup and integration
Get your VoIP monitoring software up and running quickly with PRTG's user-friendly setup. Enjoy seamless integration with your existing IT infrastructure for an efficient monitoring experience.
Customizable to fit your network
Tailor your monitoring solution to fit the unique needs of your network. PRTG’s flexible configuration options allow for personalized monitoring, ensuring that you're always in control.
Expert support and reliability
Benefit from PRTG industry-leading support and reliable monitoring solutions. Trust in a system that's there for you, ensuring your VoIP communications are always at their best.
Discover some of our preconfigured PRTG sensors for monitoring VoIP
Static noise, delays, echoes, interruptions – with PRTG, experiencing these problems with the quality of your VoIP service is a thing of the past. Try out some of our native VoIP monitoring sensors that come with PRTG out-of-the-box.
How PRTG defines sensors
In PRTG, “sensors” are the basic monitoring elements. One sensor usually monitors one measured value in your network, e.g. the traffic of a switch port, the CPU load of a server, the free space of a disk drive. On average you need about 5-10 sensors per device or one sensor per switch port.
QoS (Quality of Service) One Way
The QoS (Quality of Service) One Way sensor monitors parameters regarding the quality of a network connection between two probes. It sends a series of UDP packets from the source probe to a target probe and can show the following parameters:
- Minimum, maximum, and average jitter
- Minimum, maximum, and average packet delay variation
- The number of corrupted, duplicated, and lost packets
- The time to last packet
QoS (Quality of Service) Round Trip
The QoS (Quality of Service) Round Trip sensor monitors parameters regarding the quality of a network connection between two probes. It sends a series of UDP packets from the source probe to a target probe at the end of the connection line. Then, the target probe sends the packets back to the source probe. It can show the following parameters:
- Minimum, maximum, and average jitter
- Minimum, maximum, and average packet delay variation
- Minimum, maximum, and average RTT
- The number of corrupted, duplicated, and lost packets
- The MOS
SIP Options Ping
The SIP Options Ping sensor monitors the connectivity to a Session Initiation Protocol (SIP) server using SIP options "ping". It can show the following parameters:
- The response code
- The response time
Cisco IP SLA
The Cisco IP SLA sensor monitors VoIP network parameters using IP service level agreements from Cisco. It can show the following parameters:
- The average jitter between source and destination and vice versa
- The minimum, maximum, and average latency between source and destination and vice versa
- The minimum, maximum, and average RTT
- The ICPIF
- The number of late, lost, and out-of-sequence packets
- The MOS
SNMP Cisco CBQoS
The SNMP Cisco CBQoS sensor monitors network parameters using Cisco's Class Based Quality of Service (CBQoS). It can show the following parameters:
- The current and maximum queue depth
- The number of drop and pre-policy packets
- The drop, post policy, and pre-policy size
Easily find the source of the problem with our PRTG VoIP monitoring solution
Real-time alerts and custom notifications make it easy to solve issues with the clarity and stability of voice calls.
Your VoIP monitor at a glance – even on the go
Set up PRTG in minutes and use it on almost any mobile device.
Create innovative solutions with Paessler’s partners
Partnering with innovative vendors, Paessler unleashes synergies to create
new and additional benefits for joined customers.
Combining their tools to a powerful solution for advanced analysis and automation, KnowledgeRiver and Paessler enable IT teams to ensure best performance for their infrastructure and networks.
KnowledgeRiver
With ScriptRunner, Paessler integrates a powerful event automation platform into PRTG Network Monitor.
ScriptRunner
“Excellent tool for detailed monitoring. Alarms and notifications work greatly. Equipment addition is straight forward and server initial setup is very easy. ...feel safe to purchase it if you intend to monitor a large networking landscape.”
Infrastructure and Operations Engineer in the Communications Industry, firm size 10B - 30B USD
PRTG makes VoIP monitoring easy
Custom alerts and data visualization make it easy to monitor, identify, and prevent VoIP quality and reliability issues.
VoIP monitoring: FAQ
1. How does VoIP monitoring impact overall network performance?
PRTG VoIP monitoring is carefully designed for efficiency. It provides detailed insights into call quality with a minimal impact on your network, so you can enjoy the best of both worlds!
2. Can PRTG distinguish between internal and external call quality issues?
Our tool smartly pinpoints whether VoIP problems are coming from inside your network or from outside sources, helping you troubleshoot more effectively.
3. Is there an option for analyzing historical VoIP data?
Yes, you have the ability to delve into historical VoIP data. This feature is a fantastic way to track trends and plan ahead for your network's future needs.
4. Does the monitoring support SIP and other VoIP protocols?
Our system plays well with a variety of VoIP protocols, including SIP, ensuring a comprehensive overview of your VoIP communications.
5. How does the system handle peak VoIP usage and scalability
Our tool is up to the challenge of peak times and grows with your organization. We aim to provide reliable VoIP performance when you need it the most.
6. What types of alerts and notifications are available for VoIP performance issues?
Stay ahead of the game with customizable alerts, including email, SMS, and push notifications. You'll always be in the know about your VoIP system's status.
7. What is a sensor in PRTG?
In PRTG, “sensors” are the basic monitoring elements. One sensor usually monitors one measured value in your network, for example the traffic of a switch port, the CPU load of a server, or the free space on a disk drive.
On average, you need about 5-10 sensors per device or one sensor per switch port.
More than just a monitoring tool:
Reasons our customers love PRTG
PRTG: The multi-tool for sysadmins
Adapt PRTG individually and dynamically to your needs and rely on a strong API:- HTTP API: Access monitoring data and manipulate monitoring objects via HTTP requests
- Custom sensors: Create your own PRTG sensors for customized monitoring
- Custom notifications: Create your own notifications and send action triggers to external systems
- REST Custom sensor: Monitor almost everything that provides data in XML or JSON format
Paessler PRTG is used by companies of all sizes. Sysadmins love PRTG because it makes their job a whole lot easier. Bandwidth, servers, virtual environments, websites, VoIP services – PRTG keeps an eye on your entire network. Everyone has different monitoring needs. That’s why we let you try PRTG for free.Still not convinced?
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Monitor your entire IT infrastructure
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Start VoIP monitoring with PRTG and see how it can make your network more reliable and your job easier.
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PRTG |
Network Monitoring Software - Version 24.4.102.1351 (November 12th, 2024) |
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Hosting |
Download for Windows and cloud-based version PRTG Hosted Monitor available |
Languages |
English, German, Spanish, French, Portuguese, Dutch, Russian, Japanese, and Simplified Chinese |
Pricing |
Up to 100 sensors for free (Price List) |
Unified Monitoring |
Network devices, bandwidth, servers, applications, virtual environments, remote systems, IoT, and more |
Supported Vendors & Applications |
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