Flexible network monitoring for MSPs
Boost ROI and generate new business with PRTG
- Out-of-the-box, centralized network monitoring software
- Increased data security with granular access rights management
- Custom reporting tailored to your customers’ needs
Our users give top ratings for monitoring with Paessler PRTG
PRTG network monitoring for MSPs: What you’ll find on this page
PRTG makes network management for MSPs as easy as it gets
Custom alerts and data visualization let you quickly identify and prevent security threats, as well as issues with network operations and health.
3 reasons to choose PRTG network infrastructure monitoring tools for MSPs
Paessler PRTG is a comprehensive network monitoring tool that monitors every aspect of your and your customers’ IT infrastructure, including hardware, applications, cloud services, virtual environments, and more. Thanks to its user-friendly interface, offering monitoring as a service to your customers has never been easier.
Quick return of invest
PRTG’s flexible subscription licensing and pricing makes it easy to scale up or down as needed. Your customers pay only for the number of sensors they need.
And after that, you can look forward to a steady and reliable flow of cash. Pay only for what you need when you need it, and keep your ROI growing.
Secure & flexible architecture
PRTG’s special architecture allows your customers remote access. You as an MSP can host the central PRTG server in the cloud or on-premises in your own data center. Remote probes, included for free, provide for secure and continuous monitoring of your customers’ remote networks.
Thanks to SSL/TLS, the connection between the server and the monitored client network is perfectly secure, while only a single port is required for the monitoring.
All-in-one IT service
Enjoy the full range of monitoring features with each subscription of PRTG, including network traffic and bandwidth usage, hardware and application health and availability, custom alerting, reporting, network mapping, and much more.
Our more than 250 preconfigured sensor types for monitoring every aspect of a network you can think of lets you easily set up and customize your customer’s monitoring environment.
What network monitoring for MSPs looks like in PRTG
Diagnose network issues by continuously tracking your customer’s infrastructures, endpoints, and integrations. Show vulnerabilities, network device health, availability, network performance, and other key metrics in real time. Visualize monitoring data in clear graphs and dashboards to identify problems more easily. Gain the overview you need to troubleshoot problems before your customers even notice that something’s amiss.
Central device tree view of all your customers’ monitoring setups
Custom PRTG map showing the status of remote sites
Custom PRTG dashboard for keeping an eye on your customers’ infrastructures
Start MSP network monitoring with PRTG and see how it can make your network more reliable and your job easier.
“All-around winning “The real beauty of PRTG is the endless possibilities it offers” “PRTG Network MonitorIT experts agree: Paessler PRTG is a great solution for IT infrastructure monitoring
network monitor”
is very hard to beat”
5 things you’ll love about PRTG monitoring for Managed Service Providers
Easy installation
Setting up monitoring for a new customer takes only a few minutes. Install a remote probe in your customer’s network, let PRTG automatically discover the network, then further adapt the configuration to the customer’s needs.
Multi-tenancy included
Customers can remotely access their monitoring environment themselves. PRTG Network Monitor and PRTG Hosted Monitor come with a single application, single database multi-tenancy, while PRTG Enterprise Monitor offers a single application, multiple databases multi-tenancy.
Maximum data security
Sit back and relax, knowing that your customers’ data and network information are secure. With PRTG’s granular access rights management, you can make sure that no customer is able to see another customer’s monitoring setup and data.
Custom alerts & notifications
Our highly customizable alerting & notifications system lets you choose if you want to send alerts directly to the customer or to yourself – or both, also as part of different escalation steps. With our real-time alerts, you can even react before your customer realizes that there’s an issue.
Reports on different levels
Generate deep-dive or high-level reports, exactly as your customers need them, and include detailed value tables or only charts and graphs. It’s even possible to set schedules for report creation to automatically send the reports to your customers via email.
Your MSP network monitor at a glance – even on the go
Set up PRTG in minutes and use it on almost any mobile device.
Find the root cause of the problem with our PRTG network monitoring solution for MSPs
Real-time notifications mean faster troubleshooting so that you can act before more serious issues occur.
PRTG is compatible with all major vendors, products, and systems
Create innovative solutions with Paessler’s partners
Partnering with innovative vendors, Paessler unleashes synergies to create
new and additional benefits for joined customers.
With the combination of PRTG and Insys, the monitoring specialist Paessler and the industrial gateway manufacturer INSYS icom offer a practical possibility to merge IT and OT.
INSYS icom
“Excellent tool for detailed monitoring. Alarms and notifications work greatly. Equipment addition is straight forward and server initial setup is very easy. ...feel safe to purchase it if you intend to monitor a large networking landscape.”
Infrastructure and Operations Engineer in the Communications Industry, firm size 10B - 30B USD
PRTG makes network management for MSPs as easy as it gets
Custom alerts and data visualization let you quickly identify and prevent security threats, as well as issues with network operations and health.
MSP network monitoring & management: FAQ
Which PRTG products are available for MSPs?
You can use any of our Paessler PRTG products:
- PRTG Network Monitor: monitoring for up to 1,000 devices; on-premises deployment
- PRTG Hosted Monitor: monitoring for up to 1,000 devices; hosted in the cloud by Paessler
- PRTG Enterprise Monitor: monitoring for thousands of devices; ; on-premises deployment; ideal for single application, multiple databases multi-tenancy
Every PRTG license or subscription comes with all the features you’ll need as an MSP out of the box.
As an MSP, how do I monitor my customers’ networks with PRTG?
No matter if you have your central PRTG server installed on-premises or use our cloud-based solution, monitoring your customers’ networks works the same way:
- Install a PRTG remote probe in your customer’s system
Remote probes let you monitor locally distributed networks from one centralized location. The probe collects monitoring data from your customer’s network, then securely transfers the data to your central PRTG server.
- Define granular access rights:
PRTG comes with a comprehensive role and permissions system. This system lets you define access rights in accordance with the needs of your customer and to make sure your customers only see the data they need to see.
You can grant your customers full access to their sensors and groups so they can manage their monitoring autonomously, or read-only access so they can view their monitoring data but not make changes to the settings.
You can also publish the monitoring results via custom dashboards on a web page (for example, on the customer's intranet).
- Configure custom alerts and notifications:
If an error occurs in a network, PRTG can be configured to notify you at once via SMS, email, push notification, and other methods. These alerts can also be sent to your customers.
With the PRTG notification system, alerts can even be sent in phases to map different escalation scenarios. For example, you can choose to have an alert sent only to the customer and then to you if the problem is not resolved within a certain time.
- Generate custom reports:
PRTG lets you generate regular reports for your customers with statistics on incidents, uptime, downtime, and more. You can define the level of depth of the information you want your customer to see, including detailed value tables or more high-level charts and graphs.
Are there any special pricing conditions for MSPs using PRTG?
No, there are no special pricing conditions or discounts for MSPs.
What is a sensor in PRTG?
In PRTG, “sensors” are the basic monitoring elements. One sensor usually monitors one measured value in your network, for example the traffic of a switch port, the CPU load of a server, or the free space on a disk drive.
On average, you need about 5-10 sensors per device or one sensor per switch port.
PRTG: The multi-tool for sysadmins
Adapt PRTG individually and dynamically to your needs and rely on a strong API:- HTTP API: Access monitoring data and manipulate monitoring objects via HTTP requests
- Custom sensors: Create your own PRTG sensors for customized monitoring
- Custom notifications: Create your own notifications and send action triggers to external systems
- REST Custom sensor: Monitor almost everything that provides data in XML or JSON format
Paessler conducted trials in over 600 IT departments worldwide to tune its network monitoring software closer to the needs of sysadmins. We asked: would you recommend PRTG?
Over 95% of our customers say yes!
The result of the survey: over 95% of the participants would recommend PRTG – or already have.
Paessler PRTG is used by companies of all sizes. Sysadmins love PRTG because it makes their job a whole lot easier. Bandwidth, servers, virtual environments, websites, VoIP services – PRTG keeps an eye on your entire network. Everyone has different monitoring needs. That’s why we let you try PRTG for free.Still not convinced?
More than 500,000
sysadmins love PRTG
Monitor your entire IT infrastructure
Try Paessler PRTG
for free
Start MSP network monitoring with PRTG and see how it can make your network more reliable and your job easier.
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PRTG |
Network Monitoring Software - Version 24.4.102.1351 (November 12th, 2024) |
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Hosting |
Download for Windows and cloud-based version PRTG Hosted Monitor available |
Languages |
English, German, Spanish, French, Portuguese, Dutch, Russian, Japanese, and Simplified Chinese |
Pricing |
Up to 100 sensors for free (Price List) |
Unified Monitoring |
Network devices, bandwidth, servers, applications, virtual environments, remote systems, IoT, and more |
Supported Vendors & Applications |
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